Coastal Kia - Service Center
Wilmington, NC
3,390 Reviews of Coastal Kia - Service Center
Belvine kept us informed of everything we needed to do thank you. Have a good evening. thank you. Have a good evening. More
This was the best car experience I have had yet. The salesman Steve Kramer was great. The salesman Steve Kramer was great. More
You guys are top notch! Always pleasant and great to deal with. You take time to explaine everything. Always pleasant and great to deal with. You take time to explaine everything. More
I’m a long time customer of Coastal Kia and have made several purchases of new cars. I’ve done all of my service with their service department and could not ask for anything better than the attention and several purchases of new cars. I’ve done all of my service with their service department and could not ask for anything better than the attention and services I have received. More
Thoroughly professional and highly personable staff and fast, efficient service! Very clean and well supplied customer waiting room. fast, efficient service! Very clean and well supplied customer waiting room. More
I took the 2019 in for a few reasons, one was a crack inside the radio screen, I was told that it was out of warranty...The car is actually still under warranty until November, accept the radio it only h inside the radio screen, I was told that it was out of warranty...The car is actually still under warranty until November, accept the radio it only had three years.. So I called the 800 # for Kia and was told that I could file a Good Will to be be considered.. Was told that they would charge me half, witch was a little over 600.00 this car only has 17,000 miles on it.... I don't think so. I was just a little surprised with a car having so few miles that they would not cover the total... More
Great service area. Sam ( not sure of name) was excellent. Car was done when promised, washed & ready. Very friendly Sam ( not sure of name) was excellent. Car was done when promised, washed & ready. Very friendly More
Very pleasant, great job on car. Would recommend. I plan to use them again to service my Kia. Would recommend. I plan to use them again to service my Kia. More
A different gentleman in the service center is now handling all of my service center needs, and the anxiety of having to deal with when my car needs service is starting to go down. He tells me what to handling all of my service center needs, and the anxiety of having to deal with when my car needs service is starting to go down. He tells me what to expect, arranged concierge service, which is a huge help since I am only 1 of 2 in a very busy office with changing hours/days, and take care of a senior. The gentlemen that picked up and brought back my car were polite, and even phoned me, For all of this, I am grateful that the recent experiences are so much better!. More
My car was tricky with it's hard start issue, but the technician wouldn't give up until he found the problem. It wasn't exactly cheap but my car is fixed, no more lights on the dashboard, free shuttle se technician wouldn't give up until he found the problem. It wasn't exactly cheap but my car is fixed, no more lights on the dashboard, free shuttle service, and a free wash. It is worth the peace of mind. More