Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Coastal Kia - Service Center
Wilmington, NC
3,415 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,415 Reviews of Coastal Kia - Service Center
Sort by
November 26, 2023
Everyone is so helpful, professional and very courteous! I recommend Coastal Kia to everyone. ALWAYS EXCELLENT SERVICE!!! I recommend Coastal Kia to everyone. ALWAYS EXCELLENT SERVICE!!! More
by LMBOGADEK
Verified Customer
November 26, 2023
everyone in service department is professional, friendly and helpful. however......this is the second survey that you have asked me to submit from my last visit.. if i have any complaint it is the emails and helpful. however......this is the second survey that you have asked me to submit from my last visit.. if i have any complaint it is the emails that come after the service. More
by DMWALKER175
Employees Worked With
November 25, 2023
Quick Courteous service, kept me up-to-date on the process and made offers and recommendations to improve my vehicle. process and made offers and recommendations to improve my vehicle. More
by Winwoodsdigs
Employees Worked With
Other Employees :
The two gentlemen who signed me in and recorded why I was there and the issues that needed to be resolved. They did a great job also.
November 23, 2023
I have been to a couple Kia dealerships prior to this and this was the best service I have ever received. Absolutely five star service! this was the best service I have ever received. Absolutely five star service! More
by MROBINSON11820
Employees Worked With
November 23, 2023
Instant acknowledgment upon arrival. Experienced Team, courteous and responsive to your questions. Updated the progress of work timing. Experienced Team, courteous and responsive to your questions. Updated the progress of work timing. More
by JOECALLA2018
Employees Worked With
November 22, 2023
Everyone in the service dept is always so friendly. I appreciate their kindness towards me. I appreciate their kindness towards me. More
by KATHYWILSON243
Employees Worked With
November 19, 2023
The dealership was on time and on budget with the service work that I had done. work that I had done. More
by bshort2186
Employees Worked With
November 19, 2023
Courteous as always, prompt service and never recommending something I don't need. Approaching 100,000 miles with all services done by a KIA dealership regardless of where we have been. Massach recommending something I don't need. Approaching 100,000 miles with all services done by a KIA dealership regardless of where we have been. Massachusetts, Connecticut and Coastal Kia, they've all been good. More
by LampRx
Employees Worked With
November 18, 2023
Sam is very concerned about his customers. Calls you promptly great employee.always doing a great job. Calls you promptly great employee.always doing a great job. More
by BEVBEVBEV20
November 17, 2023
The service Department at Coastal Kia was awesome to work with. Everyone was very nice & friendly. with. Everyone was very nice & friendly. More
by JO.IK2051
Employees Worked With
