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Cobb County Toyota
Kennesaw, GA
4,241 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,241 reviews
August 16, 2023
Busy location and there may be a bit of a wait at times but the service team is friendly, personable, and efficient. I’ll continue to bring my Toyota Prius C here for service! but the service team is friendly, personable, and efficient. I’ll continue to bring my Toyota Prius C here for service! More
by LaShawna.Scott
Verified Customer
August 16, 2023
Blake was great! He knows his product and is was always quick to follow up with me when I had questions. He also did a great job of streamlining the process. Great He knows his product and is was always quick to follow up with me when I had questions. He also did a great job of streamlining the process. Great experience! More
by PYELTON
Employees Worked With
August 16, 2023
My RAV4 is back in Tip Top shape thanks to the crew at Cobb County's Service Department! Thank again. Cobb County's Service Department! Thank again. More
by Scott52
Employees Worked With
August 16, 2023
Wonderful service! !!! Wonderful service! Wonderful service! Wonderful service! A a a a a a a a a !!! Wonderful service! Wonderful service! Wonderful service! A a a a a a a a a More
by CAREYBAUMANN
Employees Worked With
August 16, 2023
I had a great experience. The people are knowledgeable and friendly without being pushy. They gave me a fair amount for my trade-in and the time of closing everything was stra The people are knowledgeable and friendly without being pushy. They gave me a fair amount for my trade-in and the time of closing everything was straightforward with no hidden fees to worry about. More
by MONICAEL
August 16, 2023
Would have been nice to get a thank you letter. Waited for finance manager for over an hour with no updates. Waited for finance manager for over an hour with no updates. More
by felicia24n
Employees Worked With
August 16, 2023
Everything went smoothly, , everyone was courteous. Service was very quick. I won’t take my vehicle anywhere else Service was very quick. I won’t take my vehicle anywhere else More
by ROCKS4ME2002
August 16, 2023
Good people. Great help. Nothing else to say. Filling up word count. Three two one. Done Great help. Nothing else to say. Filling up word count. Three two one. Done More
by VEGHDER
Employees Worked With
August 16, 2023
Lack of attention to detail resulted in my new next oil change sticker reflecting the current mileage. I returned to the dealership after leaving, and when asking the service advisor to correct he essenti change sticker reflecting the current mileage. I returned to the dealership after leaving, and when asking the service advisor to correct he essentially told me I was wrong. He gave me a new sticker, and when I asked him to verify/correct the mileage entered into the computer, he stated he could not do it now but to remind him next time and he will do it. I asked to speak to the person in charge. Spoke with Mgr and he appeared uninterested in my inquiry, left the area and returned with a new sticker (now I have 2). Still am not sure if computer was corrected. I am rapidly losing confidence in this dealership after over 20 years. This is just another incident of no longer being valued as a loyal customer. More
by EDSKI444
