Cobb County Toyota

Not happy that wheels were not hand torqued to Toyota specs which I did when I got home. One valve stem cap was missing that I noticed before I drove home and pointed it out to the service advisor. Th specs which I did when I got home. One valve stem cap was missing that I noticed before I drove home and pointed it out to the service advisor. They also overfilled the air in the tires. Cold inflation is 33 PSI. They pumped the tires to 37 PSI. I have worked on cars since the late 60s and know my way around a car. Sad to think how many other cars are leaving your shop in this condition John Burgess More

Fast and easy! In and out in no time. From check in to check out total 25 min for the 5K routine service. I like it. In and out in no time. From check in to check out total 25 min for the 5K routine service. I like it. More

I always trust them to take good care of my car. I won't take it anywhere else, I appreciate the quality work they do, and it's done fast! I won't take it anywhere else, I appreciate the quality work they do, and it's done fast! More

The staff is excellent JC Johnny Shell and all the parts department Inter net Rob I am very pleased. Thank you, Marsha Collins parts department Inter net Rob I am very pleased. Thank you, Marsha Collins More

Good service. Professional staff and facility. I am glad that I chose Cobb County Toyota. Professional staff and facility. I am glad that I chose Cobb County Toyota. More

Everyone was very helpful and explained things to help me understand what they had to do to fix my car. understand what they had to do to fix my car. More

Really really really really really really really really really really really really really good service really really really really really good service More

Great staff! JC and his team, takes Excellent car of my car. Johnny Shell and Parts department very well trained and helpful. Internet Rob answers all my que JC and his team, takes Excellent car of my car. Johnny Shell and Parts department very well trained and helpful. Internet Rob answers all my questions even after the sale. I will be a faithful customer. Thank you, Marsha Collins More

A pleasure experience in purchasing a car. Sales representative was professional in all respects. I have told my friends what a good experience I had. Sales representative was professional in all respects. I have told my friends what a good experience I had. More

Came in to have my Battery checked and was met by Brenton. (11:37) He did the paperwork and he asked if I was going to wait and I told him that I would. 20-30 minutes later, he calls and says that my Brenton. (11:37) He did the paperwork and he asked if I was going to wait and I told him that I would. 20-30 minutes later, he calls and says that my battery is bad and he then tells me about a 5 year warranty or lifetime warranty. For the price ($165 over $250). He also said that I possibly have a leak in the cooling system. I told him to take care of the battery because I don’t have the time to have the system checked. Now 4 hours later I replied back to the text message that is sent to get a status update and no response. I then went back out to the service area and see that he has left. (I’m assuming for the day) So now I’m just waiting for someone to ask and everyone has a phone to their ear. Another 5-10 minutes passed and whom I believe is one of the managers came over and asked me if I needed help. I told him that I was here to get my battery changed and I’ve been waiting for 4 hours and Brenton is not here anymore. He asked about service advisor if Brenton left any paperwork for my car.answer was no. He then got on the computer and printed out a copy of my paperwork and went to the service bays area. Another 5-10 minutes later he came back and said that the car would be ready in about 10 minutes. Now I’ve been waiting for 4 1/2 hours and he pulls my car in to the service advisor area and then does my paperwork. He asks what price I was quoted and then he has to call someone to get a code to get the price down. I asked him why do the dealerships charge a labor fee of $ 30 for a battery change that took over 4 hours and I could have just done to a auto parts store and paid them for the same service that should have taken minutes. He didn’t answer!!!!!!! I have taken my car here for years now but I’m not sure if I will return. More