Cobb County Toyota

JC Cooper is the best! I have been dealing with him most times since the purchase of my car at this dealership. I have been dealing with him most times since the purchase of my car at this dealership. More

Always, and I mean ALWAYS have good service. First class department and service. Feel good about my safety . First class department and service. Feel good about my safety . More

I told salesman what I wanted in a new car Lon Sunday and I purchased the car. Yesterday I go back for him to help set things up on the car and he said oh this car doesn’t have those features. He didn’t list I purchased the car. Yesterday I go back for him to help set things up on the car and he said oh this car doesn’t have those features. He didn’t listen and sold me a car that I didn’t want. He told me to come back with any questions and he would help set it up for me. When I go back to the dealer for him to show me and answer questions he said “oh my bad” you have to buy more expensive model for those features. So. Bottom line I had car for 3 days as I couldn’t get back til Wednesday and it had 99 miles on it so they took it back BUT: it was then a used car!!!! I got screwed. I now have a car with the features I wanted to begin with but it cost me a lot of extra money and time and upset. The manager trying to tell me he wasn’t making any money on the deal. ( sure I bet! This is my now 4th Toyota and I fee they could have done more. More

Simon is amazing He is so willing to help. I wouldn't deal with any other dealership I wouldn't deal with any other dealership More

The only reason I gave it a 3-star review was nobody acknowledged me when I pulled in for service, everyone was looking on their computers. Finally a nice lady came and helped me, I had just finished my acknowledged me when I pulled in for service, everyone was looking on their computers. Finally a nice lady came and helped me, I had just finished my infusion at my doctors office. Also I had a nail in one tire that was not even found by the service technician, apparently it has been in there for some time. To top it off, my vehicle was given to another elderly couple when it was finished with its service, the elderly couple realized it wasn’t their vehicle and brought the keys back to the service checkout desk. More

Brought my car back for the second time (first time water pump was changed) because the car temperature kept spiking and dropping. Picked it back up today after the coolant cap was replaced and it is still s pump was changed) because the car temperature kept spiking and dropping. Picked it back up today after the coolant cap was replaced and it is still spiking. Nowhere on my paper work does it show anyone checked the temperature gauge when I alerted them to the issue. Bringing it back yet again tomorrow but unfortunately have to leave town for the weekend so I’ll have to spend even more money to rent ANOTHER car. Pretty aggravating and really unhappy. More

Worst dealership. One lie after another. Customer NO SERVICE TOOK MORE THAN 7 months to get my 2nd key. Was told by Jonah on 1/4/23 it’d be 2 weeks. Never happened One lie after another. Customer NO SERVICE TOOK MORE THAN 7 months to get my 2nd key. Was told by Jonah on 1/4/23 it’d be 2 weeks. Never happened More

We were told it could be an hour. We were shocked because we had had a Ford before and it would take at least 3 hours every time for an oil change. So when Jeff texted us and told us We were shocked because we had had a Ford before and it would take at least 3 hours every time for an oil change. So when Jeff texted us and told us it was done in 45 minutes, we were over the moon! Best decision for us was buying a Toyota! More

The repair to our car was eventually covered by insurance but the process took some time between Cobb County Toyota and State Farm, so our car was in the shop from May 25 to June 15. Getting updates were ha but the process took some time between Cobb County Toyota and State Farm, so our car was in the shop from May 25 to June 15. Getting updates were hard and estimated time to repair was hard also. When we did pick up the vehicle, the repair had been done very well and we have had no trouble with the function of the car. More

Awesome service provided by Kent. He was superb. I’m returning to buy a new truck and I would like to have Kent assist me. He was superb. I’m returning to buy a new truck and I would like to have Kent assist me. More