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Cobb County Toyota
Kennesaw, GA
4,440 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,440 reviews
June 17, 2023
They gave me a fair deal. Jonah was great, honest, and helpful. He got me the car I wanted the same day and was upfront about all costs. Jonah was great, honest, and helpful. He got me the car I wanted the same day and was upfront about all costs. More
by KRISTEN
Verified Customer
June 17, 2023
Stopped by for a last minute oil change and was told 1 to 2 hours wait. Was out in less than 30 minutes. Always top service these guys. 2 hours wait. Was out in less than 30 minutes. Always top service these guys. More
by J.P.STALCUP
Employees Worked With
June 17, 2023
David Cobb did a great job. I stopped going here bc of the service, but he earned back my business. I stopped going here bc of the service, but he earned back my business. More
by njohnsonga0
Employees Worked With
June 17, 2023
Excellent customer service all around! Austin is wonderful in the Service Dept. He is always so friendly & very helpful!! Austin is wonderful in the Service Dept. He is always so friendly & very helpful!! More
by DEBBIEGREENE02
Employees Worked With
June 17, 2023
Fast and friendly service. Very Professional Employees. Confident I can trust my vehicle to Cobb County Toyota Very Professional Employees. Confident I can trust my vehicle to Cobb County Toyota More
by JM_MAHON
Employees Worked With
June 16, 2023
Service was quick and efficient. Communication before and after service was top notch. Very happy Communication before and after service was top notch. Very happy More
by Kreider30
June 16, 2023
Isent email to Service man asking why would my back up alarm not working. The camera works but no alarm. thanks alarm not working. The camera works but no alarm. thanks More
by CHARLES_ROSS
Employees Worked With
June 16, 2023
The service on my car was really quick! Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. More
by CJOHNPEER
Employees Worked With
June 16, 2023
We have had constant problems with the radio / infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined we needed a new radio / infotainment system to be replaced under warranty. However, several weeks have past since then and the new unit has not arrived. This dealership appears to have very little interest in resolving our warranty-covered problem. One of the employees there told us that "Toyota can't afford to just replace radios" or something to that effect even after acknowledging the system was malfunctioning and is under warranty. For that reason I cannot recommend this dealership to anyone at this time. This problem has been dragging on for months with no resolution so far. We have no functioning radio or bluetooth since we bought the car in February (it's June now). I think the service tech is doing a good job and is trying to get the problem resolved, so I don't have any complaints about the service rep specifically. But no one knows when the new radio will arrive, apparently. I hope that will clear up soon. More
by RODY.CUNNINGHAM
Employees Worked With
