Cobb County Toyota
Kennesaw, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Very polite and professional. She explained everything I asked her for including future needs for my other car. She explained everything I asked her for including future needs for my other car. More
The service advisor Carlos was extremely helpful and friendly. However, when I left the dealership, the hood was open, and the next morning oil had leaked onto the carpet from the oil change. friendly. However, when I left the dealership, the hood was open, and the next morning oil had leaked onto the carpet from the oil change. More
2 different dealerships advised me differently in regards to my Bumper-to-Bumper warranty and the problem with my Highlander. Arrived for my appointment at Cobb County Toyota and the service tech Carlos told to my Bumper-to-Bumper warranty and the problem with my Highlander. Arrived for my appointment at Cobb County Toyota and the service tech Carlos told me he needed to contact my Extended warranty for approval. I waited 3 hours and I checked in with him and he said he was on the phone with them. Went back to him 40 minutes later and he said it is not covered. I missed 4 hours of work to wait for him to make a simple phone call with an attitude. Looking for a new dealership. More
Courteous, professional always able to answer my questions. Costas is a great customer service rep. questions. Costas is a great customer service rep. More
I bought 4 new tires at the dealership less than 1. month ago. One of the tires has had a slow leak since purchase. I waited 3 hours and the service agent said the tech didn't find a leak so there's not month ago. One of the tires has had a slow leak since purchase. I waited 3 hours and the service agent said the tech didn't find a leak so there's nothing we can do. He told me to drive it until the leak gets worse and then bring it back. Telling me to go drive around on a bad tire until it gets worse is ridiculous. More
Jordan and all the crew at Cobb County Toyota did an excellent job helping me get my new RAV 4. excellent job helping me get my new RAV 4. More
Horrible customer service and communication about my car which was kept for two days. Zack Claybrooks was the general manager I spoke with and was extremely rude to me during our interaction. He told me tha which was kept for two days. Zack Claybrooks was the general manager I spoke with and was extremely rude to me during our interaction. He told me that I didn’t need to come back there and I can get my car serviced at a different dealership. High is exactly what I will be doing so that I will never experience this again. More
Quick and pleasant to work with. I certainly would recommend Toyota to everyone. Thank you. I certainly would recommend Toyota to everyone. Thank you. More