Cobb County Toyota

The service advisor Carlos was extremely helpful and friendly. However, when I left the dealership, the hood was open, and the next morning oil had leaked onto the carpet from the oil change. friendly. However, when I left the dealership, the hood was open, and the next morning oil had leaked onto the carpet from the oil change. More

2 different dealerships advised me differently in regards to my Bumper-to-Bumper warranty and the problem with my Highlander. Arrived for my appointment at Cobb County Toyota and the service tech Carlos told to my Bumper-to-Bumper warranty and the problem with my Highlander. Arrived for my appointment at Cobb County Toyota and the service tech Carlos told me he needed to contact my Extended warranty for approval. I waited 3 hours and I checked in with him and he said he was on the phone with them. Went back to him 40 minutes later and he said it is not covered. I missed 4 hours of work to wait for him to make a simple phone call with an attitude. Looking for a new dealership. More

Courteous, professional always able to answer my questions. Costas is a great customer service rep. questions. Costas is a great customer service rep. More

I bought 4 new tires at the dealership less than 1. month ago. One of the tires has had a slow leak since purchase. I waited 3 hours and the service agent said the tech didn't find a leak so there's not month ago. One of the tires has had a slow leak since purchase. I waited 3 hours and the service agent said the tech didn't find a leak so there's nothing we can do. He told me to drive it until the leak gets worse and then bring it back. Telling me to go drive around on a bad tire until it gets worse is ridiculous. More

JC Cooper was super professional & courteous. Had me in & out of service in no time. Thanks Cobb County Toyota! Great job! Had me in & out of service in no time. Thanks Cobb County Toyota! Great job! More

Jordan and all the crew at Cobb County Toyota did an excellent job helping me get my new RAV 4. excellent job helping me get my new RAV 4. More

Thank you for your assistance and information on the service. I will always use CC Toyota for service. service. I will always use CC Toyota for service. More

Horrible customer service and communication about my car which was kept for two days. Zack Claybrooks was the general manager I spoke with and was extremely rude to me during our interaction. He told me tha which was kept for two days. Zack Claybrooks was the general manager I spoke with and was extremely rude to me during our interaction. He told me that I didn’t need to come back there and I can get my car serviced at a different dealership. High is exactly what I will be doing so that I will never experience this again. More

Quick and pleasant to work with. I certainly would recommend Toyota to everyone. Thank you. I certainly would recommend Toyota to everyone. Thank you. More

I have been disappointed with my last 2 visits to have my car serviced at this dealership. It’s almost as if the focus is on quantity rather than the quality of service. Things that I specifically asked to b car serviced at this dealership. It’s almost as if the focus is on quantity rather than the quality of service. Things that I specifically asked to be checked out were not, and the last service trip resulted in missing caps off of 2 of my tires. Seems like lately they are not as attentive to detail as the service has been in the past 20 plus years I have been having my vehicle serviced here. More