Cobb County Toyota - Service Center

Simon is very knowledgeable and took my concern (smell of gas) very seriously. I knew I was in good hands immediately. gas) very seriously. I knew I was in good hands immediately. More

They offer great customer service and a really comfortable waiting room. Also they are very close to my home. comfortable waiting room. Also they are very close to my home. More

I sat drinking coffee and watching tv. The workers were very kind, attentive and polite. The workers were very kind, attentive and polite. More

Check in at service bay was a zoo. Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in the Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in the order they arrived. There was no such option - pick a desk and wait. Phone calls come before customers onsite so you end up waiting for a long phone call to end, only to be told to see someone else. Car was not cleaned before delivery and was promised it would be done when we returned it for aftermarket modification. They kept the car all day (promising to have it out by 3pm) when we called at 4pm, nobody could tell us the status. Finally called us at dinner time and said we could pick up the key at the reception desk. The key was eventually found but nobody seemed to know where it was parked. Once I found the car it was immediately obvious that it had not been cleaned. If this lack or organization is any indication of how the mechanics do their work, I would fear to have work done at this facility. More

Great service. Often busy so you know they are doing a great job! I arrived early and there was already a line. Often busy so you know they are doing a great job! I arrived early and there was already a line. More

Service rep was awesome! Thank you for support and making sure I was taken care of Thank you for support and making sure I was taken care of More

Cobb Co Toyota provides good service and do as they promise. I will keep coming back. promise. I will keep coming back. More

All of the service members were excellent! They scheduled me the day I called and were very quick on oil change and body repair. Great job, Guys! Thank you They scheduled me the day I called and were very quick on oil change and body repair. Great job, Guys! Thank you More

Simon was professional and knowledgeable. Simon's time estimate for the work to be completed was accurate which was very important to me. Simon's time estimate for the work to be completed was accurate which was very important to me. More

Quick turnaround car runs smooth again as if new. Breathing from clean filter in my 2023 ride Breathing from clean filter in my 2023 ride More