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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,140 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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3,140 Reviews of Cobb County Toyota - Service Center

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February 03, 2024

Had to call for call status the next day. Car was not checked in. Was never told there would be a $89 charge to diagnose noise. Service rep say she would call back a didn’t. I’m very disapp More

by crawfordmanager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Found that my tacoma was under filed for oil and charged for 7 qt./count? This was a repeat issue. Also had to not complete spark plug replacemnet request because it would take several days (doing it my sel More

by dwtimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Anthony is always helpful. He explains the issues with my care so I can understand. More

by CEPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

The technician was clear about work to be done and work needed going forward. Service was fast More

by MEGANKOBLITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Given that you’ve never gotten back to me when your service has been terrible, don’t expect me to help you with free advertising More

by ANNADO222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Service department is fantastic! They recommend but don’t pressure. They are friendly and provide great service! Have always serviced my 4-runner! More

by randy.gerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

I've worked with Mark and Kent previously on other purchases and feel I have been treated fairly well. Have worked with many service people over the years. Most recently Costas has been our go to pe More

by ttankosr
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kligerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Exactly what he told me needed to be done was and they also finished when he told me it would happen. Doesn't get any better than that ! More

by GMARTIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Always great, I really like how the guys always treat us nicely and explain everything detailed and understanding that not every customer it’s knowledgeable about cars More

by michigamboa97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Cobb County Toyota is an excellent dealer. Over the years I have had numerous cars and Toyota is the best overall. More

by lovvornb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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