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Colonial Chevrolet - Service Center

Acton, MA

4.6
629 Reviews
Call Service Center (978) 631-1211

629 Reviews of Colonial Chevrolet - Service Center

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February 26, 2025

As always, Tom gave exceptional customer service. He was welcoming and explained the service to be performed and the cost. The service technician was exceptional, too. He performed the recommended t More

by devorajordan524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Report | Print
Feb 26, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

February 25, 2025

Great communication, prompt friendly service. I needed an unexpected part and the folks had it ready the next day. Very pleased with Colonial Chevrolet. More

by kjgsmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
Report | Print
Feb 25, 2025 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

February 24, 2025

Excellent, efficient service with professional and polite service personnel. I go out of my way to go to this dealership because of the service they provide. More

by krose4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 15, 2025

Robert was thorough and kept me in the loop as to what he needed to do . It took 10 min like he said More

by KUSHLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Robert here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

February 11, 2025

Professional and polite, timely service. Clean waiting area. Everything explained and detailed invoice. Great service More

by villagebythepondalic2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
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Feb 12, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 05, 2025

I am a longtime customer. Colonial is consistently terrific. Robyn and the rest of the service crew are very helpful. More

by CHAFFIND
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with Robyn and our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

February 04, 2025

Bobbie is a great Mgr. He is very articulate And will keep you informed. He treats his customers with top notch service More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
Report | Print
Feb 04, 2025 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear that Bobbie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

January 30, 2025

THANKS ROBYN! APPRECIATE GETTING US IN AND TAKING CARE OF THE CAR . THANK YOU AGAIN. MIKE More

by MJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Colonial Chevrolet responded

Mike, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robyn and our team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 20, 2025

Evaluated a damaged car for insurance claim. They were very professional and efficient. Highly recommned. More

by af1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

January 15, 2025

Jon in Service is very intent on providing the best service experience. I look forward to working with him in the future. Thanks for your help Jon! More

by vbosox5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon King
Report | Print
Jan 15, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for Jon and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

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