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Colonial Ford of Plymouth

Plymouth, MA

4.6
3,442 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer. MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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11 Pilgrim Hill Rd

Plymouth, MA

02360

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Showing 3,443 reviews

May 01, 2026

I have been trying to get my right rare axle fixed which is a recall. But I been there 4 times but no axle yet More

by hathaway3456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Gomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Parsons
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Colonial Ford of Plymouth responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 30, 2026

Great service. Bought two trucks from colonial and continue to service them here. Dan is a great advisor More

by harrysarras
Recommend Dealer
Yes
Employees Worked With
Dell Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in service
Apr 30, 2026 -

Colonial Ford of Plymouth responded

Thank you for the 5-star review! We’re honored that you continue to trust us with your Ford F-250’s service after purchasing two Ford trucks. Dell is delighted to have been your service advisor. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 30, 2026

It took 18 months to have the keyless entry code issue resolved on one vehicle and the other vehicle's keyless entry is still unresolved. The lack of communication has been unfathomable. Jon Rydings said More

by gwen4
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dell Roderick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Colonial Ford of Plymouth responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention. Please don't hesitate to reach out to us directly if you would like to discuss this matter in more detail. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 30, 2026

Noah was great. Answered all my questions and if he didn’t have an answer he got the answer. Highly recommend him for another car purchase. More

by davpaquet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Your friends at Colonial Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Almeida
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOAH FILIPE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Colonial Ford of Plymouth responded

It’s wonderful to hear Noah provided clear answers and tracked down any information you needed. Congratulations on your new Ford and thank you for recommending him. We look forward to assisting you again whenever the time comes. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 29, 2026

Great job and appreciate the fantastic service. I appreciate the quick service and kind manners More

by CTRESCA1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Colonial Ford of Plymouth responded

We’re delighted you found our service on your Ford F-150 both swift and courteous. We look forward to assisting you again whenever your truck needs attention. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 28, 2026

The ford team did an outstanding job working with me on my vehicle meeds and options. Would work them again. More

by Jhachey
Recommend Dealer
Yes
Employees Worked With
Brenden Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
NOAH FILIPE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Colonial Ford of Plymouth responded

Thank you for your five-star review. We’re pleased Brenden and Noah did an outstanding job helping you select the right options for your new Ford Maverick and look forward to working with you again. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 28, 2026

The Service Rep was very professional and kept me updated on getting a recall addressed for my Ranger. It was completed in a timely order. More

by KJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 28, 2026 -

Colonial Ford of Plymouth responded

We’re pleased our service team kept you informed during your Ranger recall and completed the work promptly. Your kind words about their professionalism are appreciated. Thank you for the five-star rating. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 28, 2026

I had an excellent service experience at my last visit at Ford Plymouth. I had an oil change and my tires rotated. I also had a new key made. The service I received was over the top, they even offered to dr More

by Jennifer Canty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 28, 2026 -

Colonial Ford of Plymouth responded

It’s great to hear you enjoyed the oil change, tire rotation, and new key service on your Ford Edge. We’re glad the team could drive you to Marshalls so you could shop instead of waiting. Thanks for sharing your five-star experience! Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 27, 2026

The staff is so kind and friendly and willing to help to complete the task I am so glad that I am getting to know the staff because I’m a freak about trusting service people because I’ve been screwed to More

by jvcc58
Recommend Dealer
Yes
Employees Worked With
Vito Umbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dziedzic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Colonial Ford of Plymouth responded

It’s great to hear our staff delivered a friendly and helpful service experience for your Ford F-150. We know trust is crucial, so we’re glad to have earned yours. Congratulations on the upcoming delivery of your new truck and thank you for trusting us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

April 27, 2026

EXCELLENT! I bought a new Ford Bronco before I moved to Cape Cod. I will 100% drive off Cape from now on. From scheduling to follow-up, they were professiona More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhaki Wholey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Rydings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Colonial Ford of Plymouth responded

We’re thrilled you chose us for your new Ford Bronco purchase before moving to Cape Cod. It’s wonderful our scheduling and follow-up impressed you and that our pricing compared favorably with other dealers. Thank you for recommending us so highly, and we look forward to assisting you whenever you head off the Cape. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

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