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Colonial Volkswagen of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
2,215 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,215 reviews

October 16, 2024

Great service. Prompt communication about the work needed on the VW abs helped arrange for a ride home. Thank you. More

by BRETTONMULDER
Recommend Dealer
Yes
Employees Worked With
Dan, service
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Oct 17, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 15, 2024

Frank was very welcoming when I walked into the service department. He was very nice More

by dcolucciello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that Frank had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Volkswagen of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 12, 2024

I had a positive experience at this dealership! Everyone was helpful and I never felt pushed into anything. More

by ellie.a.wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
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Oct 12, 2024 -

Colonial Volkswagen of Medford responded

We are so glad that we had the opportunity to work with you, Ellie, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 12, 2024

We purchased a new Tiguan that had an issue with the Car Net app. The fix was delayed not by the dealership but by Volkswagens support. A special thanks the Jason for spending the time with us and explai More

by notions
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
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Oct 12, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear Jason, Paul and Frank were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2024

Very nice group to work with ! Nassar was a excellent salesman very informative and honest More

by ralphdalleva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damaris Izard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nassar , Jason Giacoppo
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Oct 13, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much, Ralph, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 12, 2024

Steven Tkaczyk shows a professional and trustable car's dealer My purchase a new car and trade in old car were easy going. More

by MARANDAHONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Colonial Volkswagen of Medford responded

Maranda, at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Steven, and it was a pleasure having you at the dealership. We appreciate your review!

October 07, 2024

Honest, quick, efficient. Greg had good follow up when they were trying to secure my car More

by andrea1545
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Colonial Volkswagen of Medford responded

Thank you, Andrea, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Greg here at Colonial Volkswagen of Medford.

October 06, 2024

The service there has be great to my liking. It easy for me to drop off with free drop-off to the T. More

by rove069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 04, 2024

The Medford VW Dealership was where my husband and I shopped for a car—that was our 2010 VW Golf, which was and still is a peach of a car and I am grateful that the same VW Dealership takes such good ca More

by JAMESMITCHELL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank and Dan
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Oct 04, 2024 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

October 04, 2024

Dan at colonial VW in Medford is the best. Great service when dropping off car for service. More

by jpelle70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan. Service
Report | Print
Oct 04, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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