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Colonial Volkswagen of Medford
Medford, MA
2,276 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,276 reviews
September 30, 2025
They are on time, inspect and review the car quickly. They clearly explain the problems and the potential solutions. Once a plan is made to fix the problem, the work is done quickly and on schedule. They clearly explain the problems and the potential solutions. Once a plan is made to fix the problem, the work is done quickly and on schedule. More
by VW Customer
Verified Customer
September 20, 2025
This dealership is always clean, efficient, and respectful of my time. Entire staff I’ve interacted with are kind respectful of my time. Entire staff I’ve interacted with are kind More
by L.Turco
September 18, 2025
Paul was professional and knowledgeable about the car. He showed me all the features that would benefit me. He was great! He showed me all the features that would benefit me. He was great! More
by lynngarron111
September 17, 2025
Steve Warren was knowledgeable, prompt, and was willing to speak to me outside of work hours in order to accommodate my schedule. 10/10 would recommend to speak to me outside of work hours in order to accommodate my schedule. 10/10 would recommend More
by Thanasi
Employees Worked With
September 12, 2025
Greg was my salesman and he was awesome! Listened to what I wanted, didn’t try to push and went the extra mile to find what I was looking for! Ask for him if and when you decide to buy!! Listened to what I wanted, didn’t try to push and went the extra mile to find what I was looking for! Ask for him if and when you decide to buy!! More
by bremiller159
September 11, 2025
A good experience; Paul and his team helped us make a deal and register the car in RI. Everyone was easy to work with. deal and register the car in RI. Everyone was easy to work with. More
by csb
Employees Worked With
September 08, 2025
Whatever garage tech you had working on my car blasting 97.7 Rumba radio killed my car battery. You didn’t even fix my problem and charged me $200 with a “hope it all works out” genuinely can’t believe the 97.7 Rumba radio killed my car battery. You didn’t even fix my problem and charged me $200 with a “hope it all works out” genuinely can’t believe the way I was treated by the service techs here. More
by CONORDAVISMA
Employees Worked With
“Danny” was my service rep. Also spoke with a nameless man on Sunday who couldn’t have been any more passive aggressive and helpless.
September 04, 2025
The dealership is close to my house and very efficient! I enjoy the salespeople and I like the new way of shuttling to your home while waiting for your care to be fixed. I enjoy the salespeople and I like the new way of shuttling to your home while waiting for your care to be fixed. More
by GOLDFISH027
Employees Worked With
September 02, 2025
Always great service at Colonial Volkswagen of Medford. Frank and all of the staff are great to deal with. Frank and all of the staff are great to deal with. More
by FRANKDGRANT
September 02, 2025
Excellent service,a very accommodating and informative rep.Hope to get my regular check ups there. rep.Hope to get my regular check ups there. More
by burnsmellen
