Back

Colonial Volkswagen of Medford

Medford, MA

4.8
1,945 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership

340 Mystic Avenue

Medford, MA

02155

Directions

By Type

Showing 1,945 reviews

August 04, 2022

I just purchased my fourth car from Colonial. Every time has been a great, easy experience. Greg Cohen is extremely knowledgeable and honest. I've loved working with him, as he recognizes my want More

by samanthapiwinski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Aug 05, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 04, 2022

Great experience, no hard cell, would recommend them to anyone, friendly and great coverage plan More

by EVAN1064
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Colonial Volkswagen of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Colonial Volkswagen of Medford!

August 03, 2022

Keven was really really great! He answered all of our questions and really helped in deciding which car is the best for us! It was a really good experience and will never hesitate More

by jokenriquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Aug 05, 2022 -

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle! We are so glad that Keven had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 03, 2022

Steve was extremely helpful in answering all of my questions as a first time buyer. More

by mikeferrante10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

August 02, 2022

Everyone at the dealership has been incredibly accommodating. I had recently purchased this vehicle and got a notification to check my oil levels. I called the service center and they offered for More

by lilydolyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 02, 2022

I scheduled an oil change and a tire replacement over 2 weeks ago with service. I rescheduled to the following week. When I got there day of service they did not have the tire in stock nor provided me with More

by brittney1.mckay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy (service)
Aug 03, 2022 -

Colonial Volkswagen of Medford responded

We appreciate your business and apologize for the wait. We do appreciate your patience. and our team looks forward to serving you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 31, 2022

Great buying experience @ Colonial VW with Paul Lazzaro. .. Negotiations were no hassle and fair, great communication pre-sale and organized delivery the day we picked up our new Taos. 2nd VW purchased fro More

by Jeff Earl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Colonial Volkswagen of Medford responded

Thank you, Jeff, and congratulations on your new Taos! We are so glad that we had the opportunity to work with you, and that Paul and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 30, 2022

Steve Warren helped me take a look at a nice golf R and was helpful in getting an estimated trade in value for my car. More

by awaddelow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new VW Golf! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

July 30, 2022

I have always had great service at colonial VW. Everyone I have encountered have been awesome. More

by LEEANNBURDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

July 30, 2022

All that work at Colonial have been courteous and professional. Great place! I would recommend to anyone. More

by btrotta52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cataldo
Aug 01, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

...
59
...