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Colonial Volkswagen of Medford

Medford, MA

4.8
1,979 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 1,979 reviews

September 01, 2022

Steve Warren helped me get a great deal on the car I have been wanting for a while now. That’s the Golf R. Reasonable, great guy, easy to work with. I highly recommend him. Thank you Steve More

by yeahtoni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Colonial Volkswagen of Medford responded

Thank you for your review and kind words for Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford.

August 31, 2022

As usual, when dealing with Colonial, everything was first class It was good to check in with Paul Lazzaro, our original sales person, Rusty in Maintenance was great to deal with. Thanks again. More

by EHW31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 28, 2022

Wonderful service from a very caring staff. So happy Colonial is close to my house. More

by juheat6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Volkswagen of Medford responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 27, 2022

Excellent service and friendly workers willing to help customer wherever they can Great dealership and employees More

by JAB6151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 27, 2022

Great experience overall. Worked with Steve Warren, got right in to test drive the vehicle I was interested in. No pressure to make a decision, very clear information from eve More

by Candisp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Volkswagen of Medford responded

Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Steve, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2022

Renewing our Tiguan lease with colonial volkswagen of medford was easy and fast. We knew what we wanted and checked the available inventory. More

by Laurent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hawkins
Aug 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you, Laurent! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Volkswagen of Medford!

August 25, 2022

Always helpful and understanding. They get their customers and are empathetic to their needs. Will continue to use them for future purchases and service. More

by MICHAEL.J.ANDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Swartz
Aug 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you, Michael. We appreciate your business and our team looks forward to serving you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 25, 2022

VW Medford and Greg Cohen have time, and again, gone over and above in calmly ascertaining and fixing any issue that I encounter with my VW vehicle. It's a kind of small-town, neighborly help -- but in a big More

by meghan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you, Meghan. It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

August 25, 2022

Colonial never fails to exceed expectations. Dan took great care of us as we waited for an unexpected extra service. More

by BDAETSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Aug 25, 2022 -

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

August 20, 2022

Amazing service! Dan was very informative and professional. This was best experience I've ever had at car dealership. I'll be returning to service my VW going forward More

by YURI55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in the Service Department. 5 stars!
Aug 21, 2022 -

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

Aug 22, 2022 -

YURI55 responded

Frank, I scheduled my multipoint inspection with you. You were great as well! Thank you for the wonderful experience!

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