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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,463 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,463 reviews
May 20, 2021
Ivan was great, and the buying process was smooth and easy! Thank you to everyone at the John Fitch Chevrolet who made my experience one to remember. easy! Thank you to everyone at the John Fitch Chevrolet who made my experience one to remember. More
by c.wolf14
May 20, 2021
Bill is hands down the best sales guy I’ve worked with! He gives options, and listens to exactly what u need. If your looking to head down, ask for bill!! He gives options, and listens to exactly what u need. If your looking to head down, ask for bill!! More
by Jesusdiazfitness
Employees Worked With
Bill McMahon
May 20, 2021
I wouldn't go to another dealership. Colonial West Chevrolet is the BEST dealership I have ever dealt with. I have to say from the time you walk into the service department until the time you leave yo Chevrolet is the BEST dealership I have ever dealt with. I have to say from the time you walk into the service department until the time you leave you are treated with true professionalism. I feel very secure that they will always take care of my vehicles. More
by karen.ribeiro.391
Employees Worked With
Other Employees :
Shelley Dupre
May 17, 2021
Very pleased. Emission problem found very quickly. I was offered two solutions to choose from. Everyone was very kind and very helpful. My expectations were met and done within the time allotted. was offered two solutions to choose from. Everyone was very kind and very helpful. My expectations were met and done within the time allotted. More
by Majenta
May 08, 2021
Best car buying expirence I've ever had. Sales team got me in a car promptly with no hiccups. Highly recommended will be the first dealership on my list next time around. me in a car promptly with no hiccups. Highly recommended will be the first dealership on my list next time around. More
by Cameron1793
May 07, 2021
Ivan is amazing!!! If you are ever looking to purchase a vehicle he is the one you want! We have purchased 2 vehicles from him and we will never go to anyone else vehicle he is the one you want! We have purchased 2 vehicles from him and we will never go to anyone else More
by Soniacintron
April 27, 2021
It was my first time buying at a dealership. Bill was such a pleasure to work with. He was very professional and had such a genuine personality. I am so pleased with my used Subaru Impreza. such a pleasure to work with. He was very professional and had such a genuine personality. I am so pleased with my used Subaru Impreza. More
by devanbeauvais0226
Employees Worked With
Bill McMahon
April 20, 2021
Bill knew exactly what I wanted and found it with no problem. Nothing was forced, nothing was hidden. He was honest, communicative and easy to work with! He also made suggestions that made the entire pr problem. Nothing was forced, nothing was hidden. He was honest, communicative and easy to work with! He also made suggestions that made the entire process smooth. Even with many other clients, Bill made my purchase a priority. I hate the car-buying process and Bill made it much more enjoyable. Thank you!! More
by kslattery
Employees Worked With
Bill McMahon
April 18, 2021
Bill made the process of buying a new car easy and hassle-free. I felt like I wasn't being pressured to do anything I didn't want to and I got exactly what I wanted. hassle-free. I felt like I wasn't being pressured to do anything I didn't want to and I got exactly what I wanted. More
by RichardMessier
Employees Worked With
Bill McMahon
