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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,509 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,509 reviews
March 26, 2021
Great service, very helpful with my first time buying experience. Answered all the questions I had and worked hard to get me the best rates and value for my trade in. experience. Answered all the questions I had and worked hard to get me the best rates and value for my trade in. More
by Hscott
March 25, 2021
Bill was great to work with! He was professional, timely, and nice. He gave us a great deal for our trade in and made buying a new vehicle easier than ever. and nice. He gave us a great deal for our trade in and made buying a new vehicle easier than ever. More
by Boyerl
March 25, 2021
Bill made this process extremely easy and got the best fit for my family and myself. Everyone else was also super friendly and encouraging on the car that was perfect for me. Highly recommended! fit for my family and myself. Everyone else was also super friendly and encouraging on the car that was perfect for me. Highly recommended! More
by Morganfontaine
Employees Worked With
Bill McMahon
March 24, 2021
My entire experience was awesome. They had the 2 vehicles ready for me to test drive when I got there. ( I called prior to going there) Once I drove both of them, and made my decision, Ivan made the rest of ready for me to test drive when I got there. ( I called prior to going there) Once I drove both of them, and made my decision, Ivan made the rest of the purchase easy. He explained everything in detail and answered all my questions in detail. More
by KAR
March 23, 2021
COMPRÉ MI PRIMER VEHÍCULO CON IVAN, Y NO PODÍA HABER PEDIDO UN MEJOR VENDEDOR. FUE PACIENTE CONMIGO Y RESPONDIÓ A TODAS MIS PREGUNTAS Y HABILIDADES DE COMUNICACIÓN INCREÍBLES. SIEMPRE ME MANTENIÓ ACTUAL PEDIDO UN MEJOR VENDEDOR. FUE PACIENTE CONMIGO Y RESPONDIÓ A TODAS MIS PREGUNTAS Y HABILIDADES DE COMUNICACIÓN INCREÍBLES. SIEMPRE ME MANTENIÓ ACTUALIZADO Y HIZO EL PROCESO FÁCIL Y SUAVE. RECOMIENDO ENCARECIDAMENTE A IVAN SI ESTÁ BUSCANDO UN VEHÍCULO. More
by Msjmendoza08
Employees Worked With
March 22, 2021
I had the pleasure of dealing with Ivan V. He was tremendously knowledgeable and very professional. He knew the right questions to ask. Nothing felt forced and he even had multiple options to present tremendously knowledgeable and very professional. He knew the right questions to ask. Nothing felt forced and he even had multiple options to present to me. He helped streamline the whole process and would definitely recommend him specifically, if you're in need of a car or an upgrade. More
by pureplayalfx
Employees Worked With
March 21, 2021
Best dealership I have ever dealt with! I am not exaggerating either, Bill, Carlos, Gino and John are the people you want to buy a car from hands down. You want a great experience come here. You w exaggerating either, Bill, Carlos, Gino and John are the people you want to buy a car from hands down. You want a great experience come here. You will have fun and get the deal you want. More
by The new york guy
Employees Worked With
Other Employees :
Bill McMahon, Rafael Pereira, Alex Breault
March 19, 2021
Ivan was great, knowledgeable, good communication with me and efficient. Pleasure working with him. Ivan took the time to walk through each step and got me the best price he could. and efficient. Pleasure working with him. Ivan took the time to walk through each step and got me the best price he could. More
by smendoza
March 16, 2021
Sales person was very friendly and worked hard to get the best deal for the customer. He doesn't mind going the extra step to satisfy the customer. best deal for the customer. He doesn't mind going the extra step to satisfy the customer. More
by mae
Employees Worked With
March 15, 2021
Sean and Geno were incredible helpful, professional and personable. I highly recommend Colonial West! Geno got me in the price point I needed. Sean took the time to listen to my situation and show me all t personable. I highly recommend Colonial West! Geno got me in the price point I needed. Sean took the time to listen to my situation and show me all the features in my new car. I didn’t feel rushed or pressured as I did in other dealerships. I felt like a valued customer 😊 More
by Rebecca L
