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Colonial West Chevrolet of Fitchburg
Fitchburg, MA
1,820 Reviews
Due to our dedication to customer satisfaction, the Colonial Automotive Group sells over 10,000 vehicles annually, and is one of the fastest growing and largest dealership organizations throughout New England. The foundation of our success has, and continues to be, built on the principle of providing our customers the best value, combined with a superior level of customer service.
Colonial West Chevrolet takes great pride in offering the highest quality pre-owned vehicles to our valued customers. Each pre-owned vehicle is thoroughly inspected by our Service department to ensure your complete satisfaction. We also offer extended warranties up to 100,000 miles and great financing options. Call today for details. Please print this vehicle and present the listing to your sales consultant. You can view our entire inventory at www.Colonial-West.com 24 hours a day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,820 reviews
June 05, 2026
Colonial has a great service! Everyone is so friendly and helpful. It was quick and easy to schedule an appointment and they completed it in within the time I expected! Everyone is so friendly and helpful. It was quick and easy to schedule an appointment and they completed it in within the time I expected! More
by Donna B
June 04, 2026
Got my wife's car in quickly at the scheduled time and had work finished in under a hour had work finished in under a hour More
by LeoWalsh1313
June 04, 2026
Great experience buying my new traverse! Everyone was so helpful and great to work with. Everyone was so helpful and great to work with. More
by MJohns
June 03, 2026
Rob was super helpful answering my questions and explaining the features of the vehicle. Expectations were set for when each step would be completed and followed up when done Thanks Rob. Loving new explaining the features of the vehicle. Expectations were set for when each step would be completed and followed up when done Thanks Rob. Loving new truck More
by Connorschris3
May 30, 2026
Friendly staff and very professional. Shuttle car service was prompt. Would recommend to other owners. Shuttle car service was prompt. Would recommend to other owners. More
by ghs3949
Employees Worked With
Other Employees :
Mo was great dropping and picking me up
May 27, 2026
Good morning Shelley Dupre was a huge help in finding me my perfect car. Along with Shelley she introduced me to Maynor. He put the paperwork together and with Carlos and Gino they made it happen for me. me my perfect car. Along with Shelley she introduced me to Maynor. He put the paperwork together and with Carlos and Gino they made it happen for me. Jeff Chandler is the general manager he orchestrates all that happens within the dealership from sales to Service? He instructed all to make sure I was happy. His staff work closely together, and communicated through throughout the process every step of the way It was the easiest, most calm experience ever in purchasing a car I will always Shop and Service at Colonial West Chevrolet. More
by kimberlylandine
May 22, 2026
Been with Colonial west since 2015 and have bought 4 vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly a vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly and open . You have a lifetime customer More
by Thor6635
Employees Worked With
May 22, 2026
Shelby was amazing help, super communicative and informative. Made the whole process very easy for a first time car buyer informative. Made the whole process very easy for a first time car buyer More
by camachomarte2
Employees Worked With
May 21, 2026
Awesome called at 840 am they got me in at 9 am serviced my truck had me out the door at 10 am completely satisfied my truck had me out the door at 10 am completely satisfied More
by Tom_brady
May 14, 2026
Got the job done at a reasonable price staff was helpful . Use them for Chevy specific items only due to retail pricing schedule. . Use them for Chevy specific items only due to retail pricing schedule. More
by jhills
