Columbia Honda

Great people, great service Quick efficient service provided by knowledgeable, friendly people. Today I had my Honda Civic in for a regular oil change, tire rotation, it was done Quick efficient service provided by knowledgeable, friendly people. Today I had my Honda Civic in for a regular oil change, tire rotation, it was done quickly and efficiently. While my car was being serviced, I waited in their comfortable waiting room and drank a bottle of water from their large supply. I could have had a doughnut if I had wanted one. More

Salesman Obada Mustafa I purchased a new 2017 Honda CR-V yesterday and picked it up today. My salesman (Obada Mustafa) was very nice and helped to move the process along fo I purchased a new 2017 Honda CR-V yesterday and picked it up today. My salesman (Obada Mustafa) was very nice and helped to move the process along for me. He has called to check on me with my new car in which I really appreciate and offered for me to call him anytime that I may have a question, etc. I would recommend anyone to ask for Obada when buying a new vehicle and to go to Columbia Honda in doing so. My experience was very good there. More

Superb leasing experience! Our family has leased many vehicles over the years but leasing with Columbia Honda and Trent Custard was by far the most pleasant and above board expe Our family has leased many vehicles over the years but leasing with Columbia Honda and Trent Custard was by far the most pleasant and above board experience. No gimmicks, no haggling, just great straight-forward communication and service. Definitely refreshing! Thanks! More

They helped me out! I was visiting family in Columbia after driving a couple of hours from Kansas City. My engine light began blinking on my 2015 Acura RDX. They informed I was visiting family in Columbia after driving a couple of hours from Kansas City. My engine light began blinking on my 2015 Acura RDX. They informed me they couldn't do work under warranty but could do any necessary work, including diagnostics, and I could submit the charges to Acura for reimbursement under my warranty. Phillip Mitchell did my intake and was extremely professional and helpful. He said it would take about 45 minutes to check out and that was accurate. It was determined that nothing was in the car's computer indicating a problem. Because they didn't diagnose a problem, there was no charge for checking it out. More importantly though, they confirmed quickly that the car was OK to drive which was critical to me as some of those with me needed to get back to the Kansas City area tomorrow for a flight. Great service and really professional! More

Great Car Buying Experience Buying a Civic at Columbia Honda was easy and fun. Trent was very helpful and great to work with during the buying process. All of the sales staff wer Buying a Civic at Columbia Honda was easy and fun. Trent was very helpful and great to work with during the buying process. All of the sales staff were friendly and sincere. I strongly recommend Columbia Honda. More

Wasn't sure i wanted a new car...but I stopped in one day just to look at a new Honda and Obada greeted me at the door. He was friendly, helpful and no pressure as i quizzed him about th I stopped in one day just to look at a new Honda and Obada greeted me at the door. He was friendly, helpful and no pressure as i quizzed him about the new CR-V touring. He gave me a set of keys and said "go drive it". I was taken aback about being able to just hop in and drive as before at the same dealership i needed a sale person to accompany me for the drive. Over the next 7-10 days he worked with me to find the right CR-V model, color and interior. He made the experience easy with never any pressure to "buy now". More

Nick Costanza: A Total Disaster I have recently purchased a CRV from Honda Columbia. While my experience with sales person very pleasant, the experience with financial/business perso I have recently purchased a CRV from Honda Columbia. While my experience with sales person very pleasant, the experience with financial/business person, Mr. Nick Costanza is a total disaster. He is simply a LIAR and extremely RUDE. Let me write the whole story: after settling the deal with manger (off course with Obada’s assistance), I was sent to this (Nick) disaster guy. After completing the finance application, this guy said Honda put a red flag on my SSN and he needed to see my SSN card. I had W-2, tax return, etc. but he kept on insisting that my SSN is red flagged although I have two houses with mortgage and without having any issue. Next question he asked me: what is the interest rate I was looking for. I said since HONDA offer 0.9% on most model and with my 780+ credit score, I am looking at 2% or below and above 2% I won’t buy the car. Then he said my HONDA rate is 3.74%, which I declined and wanted to walk off. Then he offered 2.6%, which I again declined. After some time, he offered me 2% with $3000 warranty purchase. It’s only natural that I declined and ready to walk off. On the way to exit, he again came to me and said ok 2% is done. I accepted it and entered his room. He printed the paper and asked me to sign. To my surprise, he added $1500 as a warranty fee, which I declined again. And finally he printed a new paper with 2% interest only. I was happy and started to sign. After signing few paper, I again figured out that this time he screwed the price. During the negotiation, manager agreed to reduce the price by $447 and total price of the car including sales tax, dealer fees, trade in values was agreed at $21300. This disaster Nick this time kept the price of the car fixed and deducted $447 from sales tax to make it $21300. He was xxxx bent on that and arguing that he can only reduce the tax not the car price to make it $21300. Sales person came in his room and stated this simple fact that this $447, which manager agreed to offer me should come from the car price not the sales tax. During this time, he even purposefully estimated the less amount of sales tax than the actual one. I spent an hour to settle this issue. Finally, when he agreed to this simple fact, this disaster master behaved extremely rude to finish the paper work. He was hitting the computer keyboards as if he was dropping one bombshell on every key . Without this disaster Nick, I believe HONDA Columbia customer will be much better off. More

New CRV We had a really good salesman, Trent took care of all the requirements. This was a no haggle purchased, best deal from all the dealerships we priced. We had a really good salesman, Trent took care of all the requirements. This was a no haggle purchased, best deal from all the dealerships we priced. Only one negative, the mud flaps were not installed at purchase, will have to use my time for this, supposedly be reimbursed ! I would highly recommend this young man and this dealership. More

Great Place The salesman was Very Professional, Helpful, Friendly and easy to deal with. Everyone there was very friendly and helpful and made the process a pleas The salesman was Very Professional, Helpful, Friendly and easy to deal with. Everyone there was very friendly and helpful and made the process a pleasure More

Great experience!! Thank you to Columbia Honda for a wonderful experience! Our family recently purchased a Honda Odyssey and from the moment we walked through the doors Thank you to Columbia Honda for a wonderful experience! Our family recently purchased a Honda Odyssey and from the moment we walked through the doors we felt as though we were family! Trent, Dave and Jill all made our experience very enjoyable!! They were helpful, professional and a ton of fun! They went as far as to giving our two toddlers hats which they loved, programming our phones and our favorite channels into our new vehicle and following up with us after our purchase to ensure we were happy with our decision! We cannot thank Columbia Honda enough for the great customer service!!! More