Corwin Ford of Tri-Cities

Cisco was courteous and professional. He was very helpful. The closing seemed to take a long time but was probably normal. We were excited to get the car and go for a drive. We would reco He was very helpful. The closing seemed to take a long time but was probably normal. We were excited to get the car and go for a drive. We would recommend Corwin Ford to people. More

We are very pleased with the sales department of Corwin Ford in Pasco Washington. Andrew is a true professional, very knowledgeable and polite. Ford in Pasco Washington. Andrew is a true professional, very knowledgeable and polite. More

Had full service done on my truck, flushed/changed all fluids including front and rear diffs and transfer case, plus oil change, alignment, power steering and brakes. Service advisor was professional, kno fluids including front and rear diffs and transfer case, plus oil change, alignment, power steering and brakes. Service advisor was professional, knowledgeable, and helpful. Expensive but worth it. More

I tried to reach customer service for over two hours to find out if the car was done . No one answered the phone or returned my messages. To make matters worse, no one called to let us know the car was don find out if the car was done . No one answered the phone or returned my messages. To make matters worse, no one called to let us know the car was done. I just happened to look at my phone to see a text message about the car. Additionally, after we got the car home we noticed some black spots on the seat. It would have been nice if more than one service person could have released our car to us. More

As always, Juan was fantastic! We bought a new vehicle had an issue with the fuel filler door. Juan and the service foreman were able to quickly identify the problem and expedite t We bought a new vehicle had an issue with the fuel filler door. Juan and the service foreman were able to quickly identify the problem and expedite the delivery and installation of the part. We have purchased several vehicles from Corwin Ford and the folks are always fantastic to work with! More

Took a very long time 5hrs to do a software update! I feel like the appointment should be 2 max I feel like the appointment should be 2 max More

Large selection of users cars. Answered the phone fast and by a sales person. Spent the time to answer my questions. Good pricing up front but still let me offer less and politel Answered the phone fast and by a sales person. Spent the time to answer my questions. Good pricing up front but still let me offer less and politely took a little bit more off. More

Worked with Journey, she has the most amazing customer service and gets the job done. service and gets the job done. More

We had to leave the car as we paid for a package deal too seal the car inside and outside. we had to bring it back as they didn't do what we paid for. They did not even put gas in it? There were a few minor seal the car inside and outside. we had to bring it back as they didn't do what we paid for. They did not even put gas in it? There were a few minor things like the case for the owners manual. More

Always a great experience at Corwin Ford. Tina in the service department was very helpful and awesome customer service. Tina is the Best! Tina in the service department was very helpful and awesome customer service. Tina is the Best! More