Courtesy Acura

thorough professional and the process of getting the service in and out is very smooth ! I have not serviced outside of Courtesy Acura since 6 years now! service in and out is very smooth ! I have not serviced outside of Courtesy Acura since 6 years now! More

The entire process was a breeze! Everyone was extremely helpful and great to work with. Made the experience great. helpful and great to work with. Made the experience great. More

We purchased our MDX from Courtesy a few years ago and have been very happy with not only the vehicle but also the great service we receive at this dealership. I took my car in a few days ago and the serv have been very happy with not only the vehicle but also the great service we receive at this dealership. I took my car in a few days ago and the service consultant Kenny Starke helped me with the services I needed. Kenny was very helpful and patient explaining what was needed. When my car was ready for pickup, it was cleaned inside and out AND there was a chilled bottle of water and an Andes mint on the console. It just doesn’t get better than that! Pam Brockhaus, Castle Rock More

Kenny was incredibly nice, helpful, and professional. I purchased my car from Courtesy Acura recently this was the first service on the vehicle. I was extremely satisfied and will definitely return when se purchased my car from Courtesy Acura recently this was the first service on the vehicle. I was extremely satisfied and will definitely return when service is due again. More

I made an appointment for Saturday morning service department got my vehicle and serviced it washed and had it back to me within an hour excellent service service writer was very polite and explained department got my vehicle and serviced it washed and had it back to me within an hour excellent service service writer was very polite and explained everything to me. More

This is the best Dealership in Colorado. Dennis and the gang are second to none when it comes to customer service! gang are second to none when it comes to customer service! More

Quick service, speedier than expected. Appears website hours differed from actual service department hours; received a phone call after website allowed me to book an appointment that my service was schedu hours differed from actual service department hours; received a phone call after website allowed me to book an appointment that my service was scheduled during closing time - slightly confusing but was able to rebook over the phone. With coupon, price was comparable to other Acura dealers. Thank you. More

Integrity is something to be proud of whether it be individual or as a company. Sadly I think this is what is lacking in this dealership. In the service department in particular. Something as little as individual or as a company. Sadly I think this is what is lacking in this dealership. In the service department in particular. Something as little as a car wash should be just as important as a mechanical issue. There are so many questions I have looking at the invoice I was given of the work that was done. First, if I’m reading it right, it looks like the work that was done took a total of (.70, .30, .20) 1 hour and 40 mins. My car was taken in at 11am and I was called to pick it up at 4:30pm. Did my car just “sit there” for over 3 hours? Second, the invoice states the front brakes were done back in Jan, but still squealing. Only the rear brakes were replaced. No attention (cleaned, lubed and or otherwise) was given to the still squealing front brakes. Is this normal?? I have been being told since the very first time in the service department the brakes are an issue and Acura knows about and are trying to take care of it. My biggest problem with that is if I were a PAYING customer, this would be unacceptable! If a paying customer pays for the brakes to get fixed and they still are not fixed, the customer either gets refunded or the job gets done right, with no exceptions. Moving on from that, but kind of linked together, is the car washing. And the entire integrity of the situation. I know for a certain my car was not washed. I am VERY particular when it comes to the cleanliness of my vehicles. When some “cleaning” of the car was done, the top of the car should have gotten some attention. The dirt from the previous days wet weather was still on the top AND the front windshield along with the wiper marks. The wiper marks were cleaned off the rear windshield as they were more obvious. Where the integrity fits in here is if I was told verbally and printed on the invoice (twice) that the car was washed and vacuumed, what else am I being told was done and really not being done?? I hope this review gets in to the right hands to address. I’m not looking for any type of free service or anything like that. I am an honest person and I love to do business with the like. Now a days it’s getting harder and harder to find such businesses but business owners would agree honesty really helps a business grow. This is something that this Acura service department should really think about. If I am completely coming out of left field with this please contact me for a discussion/explanation of the service(s) performed. I had a great experience buying the car, I hope to keep that feeling going with servicing the car at your location. Thank you for your time. More

Great service! It is always a pleasure to bring our car in for services. Everyone is always so friendly and helpful. in for services. Everyone is always so friendly and helpful. More