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Courtesy Acura
Littleton, CO
7,506 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,506 reviews
December 18, 2018
Dennis Craig & Courtesy Acura I have been working with Dennis and Courtesy Acura for almost 20 years now and they are FABULOUS!!! Dennis goes out of his way to make sure everything I have been working with Dennis and Courtesy Acura for almost 20 years now and they are FABULOUS!!! Dennis goes out of his way to make sure everything is perfect for your car buying experience. The dealership as a whole is wonderful to work with, always courteous and professional and treat you like family. More
by CRAZYGURLJENN
Verified CustomerEmployees Worked With
Other Employees :
Dennis Craig, Matt Sheridan, Connor Thomas, Chris Sanchez
December 17, 2018
Service Matt always provides friendly and good service throughout the process. I had to leave my car overnight to complete the service but I had a loaner. Matt always provides friendly and good service throughout the process. I had to leave my car overnight to complete the service but I had a loaner. They do a great job washing the car before returning it. More
by dadler7
Employees Worked With
Matt Sheridan
December 16, 2018
Gisette Rendahl is wonderful! Gisette is so personable and knowledgeable. She makes the car buying experience easy, and that's saying a LOT! Loved working with her. Highly recommen Gisette is so personable and knowledgeable. She makes the car buying experience easy, and that's saying a LOT! Loved working with her. Highly recommend giving her a call. More
by Susan A
Employees Worked With
Gizette Rendahl
December 15, 2018
Oil change Very good customer services. There is some other services need to be done for my car but I need to wait because of the prices. Very good customer services. There is some other services need to be done for my car but I need to wait because of the prices. More
by lddnguyen
Employees Worked With
December 15, 2018
Service Great staff. Professional. Quick. Got me out early. Friendly. Matt was particularly good. I have had an Acura for over 4 years. I love the car and t Great staff. Professional. Quick. Got me out early. Friendly. Matt was particularly good. I have had an Acura for over 4 years. I love the car and the level of service More
by nicolarajapakse
Employees Worked With
Matt Sheridan
December 15, 2018
Purchase of the new RDX The car is phenomenal and the value is outstanding. The delearship is good as well. This is my second purchase. The service folks are outstanding. The car is phenomenal and the value is outstanding. The delearship is good as well. This is my second purchase. The service folks are outstanding. More
by MRAIZADA
December 14, 2018
horrible service management and customer care My 1st service appointment on 11/27/2108 canceled at 7:04am, about 2hours before my appointment because they did not have a loaner car available. So I My 1st service appointment on 11/27/2108 canceled at 7:04am, about 2hours before my appointment because they did not have a loaner car available. So I had to reschedule it a week later. My 2nd service appointment at 9am on 12/5/2018 was confirmed by the service manager Conner a day before, but they called me again at 7:13am on the appointment day and canceled it due to the same reason from the last week. I was upset and asked them to offer me something reimbursing my inconvenience. The person who called asked his manager, and offered me $15 service coupon. I felt like the value of their reputation or caring for their customer is only $15. Due to its cheap offer, I refused their offer and notified them that I will report to Acura head quarter for their poor service. After hanging up the phone call, I changed my another schedules since I would not go the area where the dealership locates, then I emailed Conner to explain what happened. He offered me still to come for my original appointment then he would get me a loaner car. Since I changed my another schedules, I was not able to go there. However it was another unfortunate that their service department did not try hard for me and simply canceled my appointments twice while Conner was able to get me a loaner car. On my 3rd appointment, I was stupidly expected that they at least mention for the previous incidents and apologize my inconvenience, but did not happen at all. Moreover the loaner car that I got on my 3rd appointment still had child car seat on the back, probably forgotten by the previous customer. It seems like they do not even take a look at the car before giving out. I thanked God it was just car seat but not hazardous object. More
by kyusok99
Employees Worked With
Connor Thomas
December 14, 2018
Professional. Ready for me when I arrived. Alec has my car ready for me when started. He noticed that my tire was missing the Acura logo cap, and he found a replacement. Service above and bey Alec has my car ready for me when started. He noticed that my tire was missing the Acura logo cap, and he found a replacement. Service above and beyond. More
by WONDERTIN
Employees Worked With
Alec Ernce
December 14, 2018
Courtesy Acura rates a-one The staff at Courtesy is by far the best that I have ever dealt with. They're always helpful and willing to go that extra step to make the experience The staff at Courtesy is by far the best that I have ever dealt with. They're always helpful and willing to go that extra step to make the experience of spending money for servicing my car a lot less painful! I have purchased my last 2 Acuras from Courtesy because of the staff at Courtesy and reccomend anyone needing to buy or repair an Acura look no further than Courtesy! More
by JMHAY1377
December 14, 2018
Happy Customer As usual greatly satisfied with service and use of loaner vehicle. Keep up the great work you have been doing for all these years.😋😋😋 All is 5?? As usual greatly satisfied with service and use of loaner vehicle. Keep up the great work you have been doing for all these years.😋😋😋 All is 5?? More
by MRYAN0321
Employees Worked With
Connor Thomas
