4,319 Reviews of Courtesy Acura - Service Center
Vehicle service Always treated first class. Staff is always very respectful. Good job Mike. Always enjoy the visit. Live in Grand Junction and I'm always accommod Always treated first class. Staff is always very respectful. Good job Mike. Always enjoy the visit. Live in Grand Junction and I'm always accommodated when I take the car in. More
Great service As always, people friendly, courteous, helpful. COVID 19 dampened experience since I had to wait all day for car. No shuttle, loaner or refreshments i As always, people friendly, courteous, helpful. COVID 19 dampened experience since I had to wait all day for car. No shuttle, loaner or refreshments in waiting area. More
Exceptional customer service. They really do go out of their way for their customers. I can't say enough good things about them. I wouldn't trust anyone else to work on my Acura. their way for their customers. I can't say enough good things about them. I wouldn't trust anyone else to work on my Acura. More
Drove over 600 miles one-way from Montana We were willing to drive over 600 miles to purchase the vehicle site unseen. When it came to have warranty work performed, we were willing to drive 6 We were willing to drive over 600 miles to purchase the vehicle site unseen. When it came to have warranty work performed, we were willing to drive 600 miles to have it properly serviced. The team took care of us and turned the car around quickly so we could stay on our travel schedule. We appreciate that they were serious about using protections for Covid! More
Exceptional Always a great experience with the staff and crew at Courtesy Acura. Sweet rental vehicle, while my car is in the shop, great communication about wha Always a great experience with the staff and crew at Courtesy Acura. Sweet rental vehicle, while my car is in the shop, great communication about what work needs to be completed with no pressure to complete anything. Good recommendations on what is the highest priority to be completed to what isn't necessary and what can wait. Trustworthy and dependable - can't ask for more. More
My service went as planned. It was completed as I waited. I was able to sit outside. The time frame was reasonable. David kept me updated on the service progress. The checkout was efficient and quick. I was able to sit outside. The time frame was reasonable. David kept me updated on the service progress. The checkout was efficient and quick. More
Overall very good service. Lou was awesome. Waited too long dropping off the car, but other than that everything was great. Also, advise giving same type car quality for a rental. long dropping off the car, but other than that everything was great. Also, advise giving same type car quality for a rental. More
They were fast and really friendly. They gave my kids little toys and treats. Highly recommend them! Was very impressed with Courtesy Acura of Littleton. little toys and treats. Highly recommend them! Was very impressed with Courtesy Acura of Littleton. More
They forgot to change the percentage of oil on the indicator. It still says 40% instead of 100%. I normally have had perfect service from everybody there. Now I’m gonna have to go back and have the i indicator. It still says 40% instead of 100%. I normally have had perfect service from everybody there. Now I’m gonna have to go back and have the indicator corrected. More
Longer than expected serivce, broken component I have been using this dealership to service my 2006 Acura for the past couple of years. In the past, the service has been excellent, but this time a I have been using this dealership to service my 2006 Acura for the past couple of years. In the past, the service has been excellent, but this time around, no luck. I dropped off my car for standard service (oil change, tire rotate, etc). The first disappointment was that they have gotten rid of the free Uber service and had no available loaners. Though I should have expected this due to the pandemic, there was no communication that this service was discontinued. I was paying for my Uber to work that day and would have been fine paying for one back, but of course, my service was delayed. Ordinarily, this would have just been a bummer, but I was now over $100 in on Uber rides (Acura->work, work->home,home->work,work->Acura). When I picked up my car, it had not been washed (though they said it had been) and my outside temperature sensor was no longer working. I will be going to Mile High Acura in the future even though it is a further drive. More