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Courtesy Buick GMC

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.9
662 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 662 reviews

October 19, 2024

Very friendly staff and overall good experience from start to finish was less than 3 hours quick and out the door with a new vehicle More

by toddgr67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 18, 2024

The salesman and the finance manager was great. I would recommend this dealership 100%. We are always taken good care of and love the great deals More

by kathy.phelps59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 16, 2024

I enjoyed working with Arash to purchase the vehicle. He was excellent to work with and was very patient and detailed we went thru the process and educating me on all of the functions of the car. More

by greggndavis30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arash GHAELI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Courtesy Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 15, 2024

Great experience, Ryan made it easy, he followed up with me and ensuring everything was working great. Even answer questions afterwards. More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Courtesy Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Outstanding customer service. Very pleasant experience. The whole process was easy. Aresh my salesperson was very professional and knowledgeable. Will definitely do business with More

by aircraze1998
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arash GHAELI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle in Bookeeping/Finance was outstanding!!
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Oct 18, 2024 -

Courtesy Buick GMC responded

Hi, thank you for your great feedback! Our team here at Courtesy Buick GMC sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Our team is available should you require any extra help. Take care!

October 14, 2024

The dealership is very attentive, efficient and knowledgeable. I actually enjoy going to the dealership to discuss a car purchase/lease. The dealership is always clean and brightly lit. This fits i More

by bthomas842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe in Maintenance
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Oct 17, 2024 -

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 14, 2024

Thorough, courteous, knowledgeable, friendly, personable, timely, and on top of his game nice Salesman would definitely work with him again More

by Mark Eichengreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Duffy Baker III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Staton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Mark Eichengreen responded

Great experience

Oct 17, 2024 -

Courtesy Buick GMC responded

Hello Mark, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 13, 2024

Courteous people, great salesman. All the people we dealt with were very helpful . A great experience. More

by pawpawjoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arash GHAELI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Courtesy Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

Jeff was so great to work with! He’s the least pushy car salesman ever and was quite sincere in his desire to make sure I had the right car for me. More

by R.cookpfeiffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2024

A great dealership to work with. Without any pressure sales. Ryan Johnson was our salesman that took the time to show us several cars that we were interested in. Great dealership. More

by henryj1278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Lauersdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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