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Courtesy Chevrolet of San Diego - Service Center

San Diego, CA

About
Employees
Reviews
4.5
2,140 Reviews
We are a Family Owned busines and work hard to give you "Uncommon Courtesy". Call us to answer any questions you may have. Our team is committed to making your car buying experience a pleasent one. Our Service team wants you to have the best experience. So put us to the test.
Visit Service Center Website
Call Service Center (619) 297-4321

750 Camino Del Rio North

San Diego, CA

92108

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2,140 Reviews of Courtesy Chevrolet Center - Service Center

Sort by
March 10, 2024

Efficient and friendly. Customer service is thoughtful, they always make sure my car is washed and charged. More

by CECILIALEUNG.W
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Courtesy Chevrolet Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Center and we hope to see you again soon!

Helpful
March 09, 2024

Good, friendly service. Explained everything very well. Fixed the problem in exactly the time they said it would take. More

by ARTHURSALM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Courtesy Chevrolet Center responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
March 07, 2024

The last service advisor was good. But Luis was even more professional, made feel like he really cared that I understood what was needed for my truck. He also made sure that everything More

by T.BAILEY1785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Courtesy Chevrolet Center responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
March 06, 2024

Rafael is the best he took care of me and got all the work my vehicle needed done. Thank you Rafa! More

by CBRACAMONTES2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2024 -

Courtesy Chevrolet Center responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Chevrolet Center. If you have any further questions, please give us a call. We're always happy to help!

Helpful
March 04, 2024

Rafeal is amazing! Great Customer Service! Greeted me with a smile and asked me how my morning was going which was a plus! Thank you for your kindness and being so thou More

by LORIWISMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Courtesy Chevrolet Center responded

We're happy you found our staff to be so supportive during your experience here at Courtesy Chevrolet Center. We sincerely value your business and look forward to your next visit!

Helpful
February 29, 2024

I did like the service provide by customer service staff ' i Will recomend this service in the future More

by L.CASTELO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasiel Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Courtesy Chevrolet Center responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Center and we hope to see you again soon!

Helpful
February 29, 2024

The service was great! Luis helped me out with my car. It was fast and he told me what I need for next time! He gave me great customer service!! More

by ldd1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Courtesy Chevrolet Center responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet Center! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 27, 2024

Went for recall service and worked on wifi in customer lounge which was all good. More

by s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Boggess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trever Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2024 -

Courtesy Chevrolet Center responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 21, 2024

I was booked for an appointment and dropped my vehicle off only to get a phone call that they didn’t have the part in stock. More

by Acas
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2024 -

Courtesy Chevrolet Center responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (877) 295-4648 to discuss your concerns, as your satisfaction is of utmost importance to us.

Helpful
February 20, 2024

It took three weeks to get a repair quote from your paint department we had to get Pat Kroneberger to help us with this. Not very professional we have a total of 11 chevy trucks in our fleet not sure if we a More

by CHUY0
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Boggess
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Courtesy Chevrolet Center responded

Dear Valued Customer, We regret any inconvenience and delay you experienced while awaiting your repair quote. Upon reviewing the situation, it appears there was a challenge with our Parts Department ordering system at the time of your visit. This issue necessitated a manual review to source each required component, which unfortunately prolonged the process of generating an accurate quote. We are actively working to resolve this matter to prevent similar occurrences in the future. We sincerely hope to have the opportunity to serve you again and demonstrate the high level of customer service that our company is committed to providing. Kind regards,

Helpful
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