Crain Kia of Fayetteville
Fayetteville, AR
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Always good to work with the Crain team! Definitely will be coming for more visits with my car. Manny was great at financing my car! Definitely will be coming for more visits with my car. Manny was great at financing my car! More
This dealership was outstanding. I worked with Chris, my salesman. He was very kind, helpful and professional. He took time to show me every vehicle I was interested in looking at. H I worked with Chris, my salesman. He was very kind, helpful and professional. He took time to show me every vehicle I was interested in looking at. He did not rush me to get me out the door. He gets a 10/10 review. More
The dealership was ok but did not have great customer service just meh. Purchased a car and they stated they would check if their was a 2nd key at the Bentonville dealership and if so get it for me service just meh. Purchased a car and they stated they would check if their was a 2nd key at the Bentonville dealership and if so get it for me when I picked up my car the next day. Someone did call the next day to check on my vehicle but I hadn't picked it up yet. I asked about the extra key and they said Roddy would call me. Two hours later he had never called. When I arrived around 12:30, I asked about the extra key and they had to check on it. Then someone came to me and said it was at the Bentonville dealership and was I going to Bentonville today, I said, "no". Instead of them saying, "Oh, we will be happy to get it for you" they just stared at me in awkward silence until my boyfriend said we could get it. I had said no because he had a headache and then the guy said, "well, if you don't get it. We could". My boyfriend said we could. But for spending $23,000 at the dealership the day before I would have expected better service on something they said they would do. More
I Had a great experience with Crain Kia of Fayetteville. They helped me with purchasing my first Kia. They walked me through the whole process and it was very smooth! 10/10 They helped me with purchasing my first Kia. They walked me through the whole process and it was very smooth! 10/10 More
Great communication and overall experience. Very positive employees and management. Was happy to help me get the car I was wanting. Very positive employees and management. Was happy to help me get the car I was wanting. More
Great experience. Our salesman, Colin, was professional and answered all my questions. He kept me informed of what was going on and had our paperwork ready and waitin Our salesman, Colin, was professional and answered all my questions. He kept me informed of what was going on and had our paperwork ready and waiting when we arrived. More