Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest Cadillac
Frisco, TX
1,431 Reviews
BEST OF CREST
Our best offers. Our Best Selection.
Your best choice to get more for less.
See why so many customers love Crest.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,431 reviews
August 22, 2025
Logan and Greg are both so great and so amazing to work with!! I appreciate their quick reply’s, their prompt follow ups and their expedited services!! Top notch customer service!! It is so refreshing and with!! I appreciate their quick reply’s, their prompt follow ups and their expedited services!! Top notch customer service!! It is so refreshing and appreciated to feel like a valued customer! Thank you Logan, Greg and Crest Cadillac! More
by steveandloramoore
Verified CustomerEmployees Worked With
Logan and Greg..⭐️⭐️⭐️⭐️⭐️
August 22, 2025
Chase Ybarra is an awesome service advisor. He discussed the cost associated with my scheduled service ahead of time. He also answered my questions that I had regarding some electronic issues. He discussed the cost associated with my scheduled service ahead of time. He also answered my questions that I had regarding some electronic issues. More
by Curveballchic
Employees Worked With
Chase Ybarra
August 22, 2025
Met and exceeded expectations. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again. Easiest and timeliest vehicle transaction we have ever experienced. Thank you again. More
by KARSIN
August 21, 2025
Excellent experience with Logan and Greg. They attended to my needs as always very professionally!!. Management cares about their customers at this store. They attended to my needs as always very professionally!!. Management cares about their customers at this store. More
by ajeddy
August 21, 2025
Crest Cadillac’s service department is a disappointment. Repairs were done improperly, and when I brought it up, there was no accountability or professionalism. Promises of timely service turned into repeat Repairs were done improperly, and when I brought it up, there was no accountability or professionalism. Promises of timely service turned into repeated delays with no communication. For a luxury brand, this level of carelessness is unacceptable. I will not be returning and do not recommend Crest Cadillac to anyone! More
by User522
Employees Worked With
August 20, 2025
Me and my wife were very pleased. The sales man was extremely helpful with lots of information. Finance department was very prepared and very professional as well as the delivery was The sales man was extremely helpful with lots of information. Finance department was very prepared and very professional as well as the delivery was awesome. More
by gwg.graham
August 20, 2025
Dealer staff is always courteous and on time while checking in. Location is clean and inviting and beautiful showroom. checking in. Location is clean and inviting and beautiful showroom. More
by MJSprosper
Employees Worked With
