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Crest Cadillac

Frisco, TX

4.8
1,142 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,142 reviews

May 28, 2025

Everything was great and all associates were friendly. All work was done correctly and as scheduled. More

by TKLANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
May 29, 2025 -

Crest Cadillac responded

Thank you for the positive review! We're glad to hear everything was completed correctly and on schedule, and that our team made you feel welcome.

May 27, 2025

First class all the way had a great guy Greg taken care of me. The only problem I experience was a long wait to get my car because nobody knew to get my car. The cashier made the announcement on the PA, bu More

by WATCHMAN110659
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Greg
May 27, 2025

Excellent service. Forgot the name of the service manager, but he was highly professional, and provided timely assistance More

by MUHAMMAD.SHAIKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're glad to hear you received excellent service and that the service manager was professional and timely. We’ll be sure to share your feedback with the team!

May 27, 2025

My experience buying my new Optiq was very friendly, but I had some questions about how to charge the battery. More

by Jose Cavazos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re glad you had a friendly buying experience. If you have any questions about charging your Optiq’s battery, please feel free to contact us anytime—we’re here to help!

May 27, 2025

Chris was great! I really appreciate his dedication and commitment to a quick turn around. He was able to get the vehicle back the same day, which is unheard of! T More

by ANDREW.PHELPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re glad Chris was able to provide a quick and efficient turnaround. We appreciate your support!

May 27, 2025

Greg Vetrano is the best service advisor I have had. Service appointment was very fast. More

by KDAVIS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
May 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad Greg provided excellent service and a fast appointment. We appreciate your support!

May 26, 2025

Greg has been amazing and with us the entire life of my car. He understands I want to maintain it until the wheels fall off. He communicates well and works for us. Truly appreciate him. More

by KOCONNELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ventrano
May 28, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that Greg has provided you with exceptional service throughout the life of your car. Our team is dedicated to ensuring that our customers feel supported and informed, and it's wonderful to know that Greg has met those expectations for you. We appreciate your trust in us to help maintain your vehicle, and we look forward to continuing to serve you in the future.

May 26, 2025

Excellent service as always. Staff is competent, courteous, and thorough. I would recommend to anyone. More

by JLCROUCH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We greatly appreciate your kind words about our team's competence, courtesy, and thoroughness. It's always our goal to provide excellent service, and we're thrilled to hear that you would recommend us to others. Thank you once again for your support!

May 26, 2025

I have no idea who Caleb Broison is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall More

by dawna.carlson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Schuyler Crouch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

May 26, 2025

I have no idea who Caleb Brosin is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall More

by dawna.carlson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Schuyler Crouch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.