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Crest Cadillac
Frisco, TX
1,314 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,314 reviews
July 09, 2025
Dealership pleasant place. All the people were friendly and helpful. Juda was great. He was very knowledgeable and made sure we understood all the options. All the people were friendly and helpful. Juda was great. He was very knowledgeable and made sure we understood all the options. More
by quester33
Employees Worked With
Other Employees :
Don’t remember names, but finance person was helpful and pleasant; young man who explained about features of the car and how they worked was very nice and very helpful.
July 09, 2025
The service team (Monica) was ready when I dropped, my loaner was ready to go when I arrived and the service updates were easy to read and respond. Thanks loaner was ready to go when I arrived and the service updates were easy to read and respond. Thanks More
by j.roach
Verified CustomerJuly 07, 2025
Customer service was top tier. Very professional, helpful, and all around great. They made my car buying experience memorable. Very professional, helpful, and all around great. They made my car buying experience memorable. More
by angelajfluker
July 07, 2025
Great, prompt, and very efficient service! < 1 hr from arrival, selection of certified pre-owned vehicle, test drive, trade-in/price settlement, finance, to drive out! < 1 hr from arrival, selection of certified pre-owned vehicle, test drive, trade-in/price settlement, finance, to drive out! More
by RFNASH2000
Employees Worked With
July 07, 2025
Great dealer ship. I have been a customer for over 10 years. Both Cadillac & Infinity. I have been a customer for over 10 years. Both Cadillac & Infinity. More
by JD35
July 05, 2025
The dealership felt more personal then most dealerships, as they treated you like one of their family as they treated you like one of their family More
by CTYORK2
Employees Worked With
July 05, 2025
Ty was my service advisor. Great customer Service. Received a loaner, an electric car. I was nervous about it at first, but it was a great car. My car was repaired and I was ha Great customer Service. Received a loaner, an electric car. I was nervous about it at first, but it was a great car. My car was repaired and I was happy to have my CT5 back. More
by tbongfeldt
Employees Worked With
Ty King Service Advisor
July 05, 2025
The salesman and the management responded to my concerns swiftly and made sure they are addressed. swiftly and made sure they are addressed. More
by xvliu
July 04, 2025
Failed to fix my car multiple visits charged me 7k in 60 days and still all the warning lights on. Only good part was Logan the service rep. He's great. days and still all the warning lights on. Only good part was Logan the service rep. He's great. More
by vfratiani
Employees Worked With
Logan
