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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,414 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,414 reviews

January 23, 2026

Easy Fair and Professional! A great experience with professional staff! Crest Cadillac is the best More

by egarahan
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Villatoro
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Jan 26, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. Your feedback about our straightforward approach and dedicated staff truly means everything to us. It's fantastic to know that we provided you with the level of service you deserved. We appreciate you taking the time to share your positive experience and look forward to serving you again.

January 23, 2026

They were very accommodating and friendly. Caleb, Andrew and Jordan were informative. Wonderful overall experience. More

by TYCHAMBERS
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
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Jan 26, 2026 -

Crest Cadillac responded

We greatly appreciate your wonderful feedback about your experience. It means so much to hear that our team was accommodating and friendly during your visit. We're delighted that our staff members provided you with the informative service you deserved and helped create such a positive experience. Your kind words truly highlight what we strive to achieve every day - combining professional expertise with genuine care for each customer who walks through our doors. Thank you for taking the time to share your experience with us.

January 22, 2026

It is hard to reach anyone and there is no follow through. My expectations were set to a standard but they were not met. More

by euhoward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Arreaga
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2026 -

Crest Cadillac responded

We strive to be accessible and dependable for our customers, and it’s disappointing to hear this experience did not align with that intention. Our goal is to set clear expectations and remain engaged throughout each interaction. We appreciate you sharing this feedback, as it helps us evaluate how we communicate and support our customers. Please feel free to reach out to Caleb Brosin at CBrosin@vtaig.com to continue the conversation.

January 22, 2026

Easy process Honest and open to working with me Real, humble and down to earth More

by Jaime.avargas10
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
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Jan 23, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your positive experience with our team. Your comments about the straightforward process and our genuine approach to working with customers truly mean a lot to us. It's wonderful to know that you found our staff to be authentic and approachable during your visit. We strive to create an atmosphere where every customer feels comfortable and valued, and your feedback confirms we're achieving that goal. Thank you for taking the time to share your thoughts about your experience with us.

January 21, 2026

Douglas delivered . He went above and beyond to cater to our needs. It was a pleasure to meet such a professional. More

by fbosques80
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Bazurto
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Jan 22, 2026 -

Crest Cadillac responded

We are thrilled to hear about your outstanding experience with our team. Your kind words about the exceptional service you received truly mean the world to us. We take great pride in going the extra mile to meet our customers' unique requirements, and it sounds like we achieved exactly that during your visit. Having team members who demonstrate such dedication and professionalism is what makes Crest Cadillac special, and we're delighted that this quality service made such a positive impression on you. Your feedback reinforces our commitment to providing each customer with personalized attention and expertise.

January 20, 2026

Professional. Courteous Bye John Chapman is an asset to the dealership. Professional and courteous. Bye. See you in 6 months for truck detailing. Thanks More

by TXKATH55
Recommend Dealer
Yes
Employees Worked With
John chapmen
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Jan 22, 2026 -

Crest Cadillac responded

We are pleased to hear about your positive experience with our team. Your recognition of the professional and courteous service you received truly means a lot to us. It's wonderful to know that our commitment to excellence made such a strong impression during your visit. We understand the importance of providing exceptional service that builds lasting relationships with our customers. Thank you for taking the time to share your feedback, and we look forward to welcoming you back for your truck detailing appointment.

January 20, 2026

Service advisor Monica is always top notch. Her excellent service is the reason I continue to make the trip from Fort Worth to Frisco for service. More

by JCRIM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
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Jan 22, 2026 -

Crest Cadillac responded

We are absolutely thrilled to hear about your outstanding experience with Monica's exceptional service. Your dedication to traveling from Fort Worth to Frisco speaks volumes about the quality care you receive, and we truly value your continued trust in our team. Monica's commitment to providing superior service clearly makes a meaningful difference, and we're honored that her efforts keep you coming back to Crest Cadillac for all your service needs.

January 20, 2026

Dealership was good excelent, near future I will for sure buy again hope Jay still there More

by EDISON1
Recommend Dealer
Yes
Employees Worked With
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dunacusky
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Jan 22, 2026 -

Crest Cadillac responded

We are thrilled to hear about your excellent experience with us! Your satisfaction means everything to our team, and we truly appreciate you taking the time to share your positive feedback. It's wonderful to know that you had such a great visit and that our service exceeded your expectations. We're delighted that you're already considering returning to us for your future automotive needs, and we look forward to welcoming you back. Your trust in our dealership is greatly valued, and we'll continue working hard to provide the exceptional service you experienced.

January 18, 2026

Jackson and his associates were very transparent and open as we found our car and completed paperwork. We appreciated this as we have not experienced this with other dealerships. More

by Meaganandmatt
Recommend Dealer
Yes
Employees Worked With
Jackson Meeker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Meeker
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Jan 20, 2026 -

Crest Cadillac responded

We are elated to hear about your positive experience with our team. It's wonderful that you found our approach to be transparent and open throughout your car shopping journey. Your recognition means a great deal to us at Crest Cadillac, and we're thrilled we could provide service that sets us apart.

January 18, 2026

Great service. Great knowledge. I wasn't wild about all of the additions they tried to add and how long it took for what should have been pretty simple. More

by DA.PRYDE
Recommend Dealer
Yes
Employees Worked With
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kluber
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Jan 20, 2026 -

Crest Cadillac responded

Thank you for the positive feedback about our knowledgeable team and service! We appreciate your patience with the process and understand the additional options weren't all of interest. Your feedback helps us improve our approach. Thanks for choosing Crest Cadillac.

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