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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,029 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,029 reviews

March 02, 2025

Quick and prompt response to my request. Quickly worked through the deal, including harvesting equity from my expiring lease. Even though we were completing the deal after work, we never f More

by LTG
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you had a quick and prompt experience with us. It's great to know that we could assist you in harvesting equity from your expiring lease and that you felt comfortable throughout the process. We appreciate your feedback about our tech's assistance in setting up your new car, and we look forward to serving you again in the future.

March 02, 2025

Outstanding, Low Pressure, Dealership and sales person, that made me feel valued and heard. I can highly recommend! More

by RobertWhitecpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your outstanding review. We are glad to hear that you felt valued and heard during your experience with us. Your recommendation means a lot to us and we look forward to servicing you in the future!

March 02, 2025

Team exceptional led by Austin who was very transparent, informed, engaging beyond expectations and helpful through the selection and purchase process More

by hart_jacque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Robbins
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Mar 05, 2025 -

Crest Cadillac responded

Thank you for your kind words about our team, especially Austin. We are thrilled to hear that he was transparent, informed, engaging, and helpful throughout your selection and purchase process. Your satisfaction is our priority, and we appreciate your feedback.

March 02, 2025

WOW! Amazing customer service! Austin Brabick was phenomenal throughout the sales process. He took the time to get to know us and made honest recommendati More

by jennifer.s.belt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that Austin provided you with phenomenal service throughout the sales process. It's great to know that he took the time to understand your needs and made honest recommendations. We appreciate your trust in us and look forward to serving you again in the future!

March 02, 2025

I have a rather personal relationship with both my salesperson and service writer. That definitely makes it simpler to cut through a lot of the typical bureaucracy. More

by DLHANSON72
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your feedback. We are glad to hear that you had a good experience, and we look forward to seeing you next time!

March 01, 2025

They always offer premium service, the advisors are always responsive and checkout makes it easy. More

by PROVAEKDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you find our service premium, our advisors responsive, and the checkout process easy. Your satisfaction is our priority, and we look forward to serving you again.

March 01, 2025

Monica was fantastic. I was completely satisfied with the service, quality, wait time and professionalism I received. More

by jmireles06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica; service department
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are thrilled to hear that you were completely satisfied with the service, quality, wait time, and professionalism you received. We look forward to seeing you next time!

March 01, 2025

The service from Chris Rucker was great! Chris was extremely responsive and helpful. Great communication throughout the process. More

by joshturcotte
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson - 5 stars.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Chris Rucker. We are thrilled to hear that you found his service to be great, responsive, and helpful, and that communication was excellent throughout the process. We look forward to seeing you again next time!

March 01, 2025

My service adviser, Monica, was awesome. She kept me advised of the progress of my vehicle everyday. More

by DANIEL.L.IVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toowns
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are glad to hear that she kept you informed about the progress of your vehicle every day. Your satisfaction is our priority and we look forward to seeing you again!

March 01, 2025

It was a great experience working with Keilyn and the rest of the Crest team. A huge shout of to Greg V in the service department for going above and beyond to make us feel special More

by MINH LE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience working with Keilyn, Greg and the team. We appreciate your support and look forward to serving you again in the future.

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