Crest Volvo Cars

Crest Volvo Cars responded

Thank you for taking the time to share your detailed feedback about your recent service experience. We understand your frustration with the billing complications you encountered, and we appreciate you bringing these concerns to our attention. We're glad that our Service Director was able to address the billing error and remove the additional charge during your visit. Your experience highlights areas where we can improve our service processes. We value your feedback as it helps us identify opportunities to enhance our customer service standards. We appreciate your continued business and hope we can work together to ensure your future service experiences meet the high standards you deserve.

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team and that this marks your second purchase with us. It's heartwarming to know that our sales team provided you with outstanding service and made your car buying journey so positive. Having customers like you return to us is truly rewarding and speaks to the quality of service we strive to deliver consistently. We appreciate your loyalty and trust in choosing us again for your automotive needs. Your feedback about the exceptional service you received means a great deal to our entire team.

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with your new Volvo purchase. It sounds like you received exceptional assistance throughout the entire process, with clear communication keeping you well-informed at every step. We truly value when our team members demonstrate honesty and transparency, as these qualities are essential to building lasting relationships with our customers. Your feedback about the straightforward and helpful approach you experienced means a great deal to us. Thank you for choosing Crest Volvo Cars for your vehicle needs, and we hope you enjoy many miles of safe and comfortable driving in your new Volvo.

Crest Volvo Cars responded

We are grateful to hear about your wonderful experience with our service team. It's fantastic to know that you consistently feel pleased with the quality of service you receive when you visit us. Your recognition of our team's dedication to providing excellent service means so much to us. We truly value customers like you who take the time to share their positive experiences, and we look forward to continuing to exceed your expectations in the future.

Crest Volvo Cars responded

We sincerely value your positive feedback about the excellent service you received this week. We're pleased to hear that the water strip replacement successfully resolved the issue you were experiencing. Your satisfaction with our work means everything to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the quality service you deserve.

Crest Volvo Cars responded

We are happy to hear that you plan to return for future service needs. It means so much to us when customers choose to come back based on their positive experience. We're delighted that your service advisor kept you well-informed throughout the process, as clear communication is something we strive for with every customer visit. Your confidence in our team and services truly makes our day, and we look forward to serving you again soon.

Crest Volvo Cars responded

Thank you for your review and for being such a loyal customer! It means the world to us that this is your fourth Volvo purchase with us. We're thrilled to hear that your experience was excellent once again. Your kind words about our team members are truly appreciated - we're fortunate to have dedicated professionals who consistently deliver outstanding service. It's wonderful to know that our service department continues to be a key reason you choose to return to us. Your loyalty and trust over multiple vehicle purchases demonstrate the strong relationship we've built together. We look forward to serving you for many years to come!

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you consistently experience outstanding service with us. Your continued trust means everything to us. It's fantastic to know that Jordan provides you with exceptional care and expertise that keeps you coming back. We're also delighted that our entire team consistently delivers the friendly, efficient, and helpful service you deserve. Your loyalty and positive experience reflect exactly what we strive to achieve every day.

Crest Volvo Cars responded

We are utterly delighted to hear that your experience with our team continues to meet your expectations. Your loyalty means everything to us, and we truly value the trust you place in us. It's wonderful to know that you enjoyed the complimentary car wash service - we believe those thoughtful touches make a difference in our customers' overall experience. Thank you for taking the time to share your kind words about working with our team. We look forward to continuing to provide you with exceptional service.