Crest Volvo Cars

As always Lyn was great to work with. The service department did a good job with the service. The service department did a good job with the service. More

My Service Advisor, Lyn has always been great, but I am having serious doubts about the techs, their ability to diagnose issues, and comprehend customer's concerns. I brought my V90 in for a noise emanatin having serious doubts about the techs, their ability to diagnose issues, and comprehend customer's concerns. I brought my V90 in for a noise emanating from underneath the car - this is clearly a loose shielding or exhaust hanger that causes a rattle when going over bumps. The tech attributed this to the broken bushings on the driver side upper and lower control arms. Photos verified that they were deteriorated, but not horrible. I did have them replaced and a few other things addressed - all for about $4500.00 out of pocket. When I picked up my car and drove it off, the same noise was there. I took it back not once, but twice and the the issue persisted. I had to leave for a flight and was unable to stay and get it resolved. Now I am questioning if the $4500 I spent was even necessary or if I was just a chump who got extorted. I've built a long relationship with Crest's Service department over the years and would have continued to have my car serviced there until the wheels fell off, but this experience has definitely tarnished my opinion and may have lost them a life-long customer. More

Always happy with the service from Crest Volvo. Lyn is an excellent service advisor. Having worked with him for 5 years, I have confidence in his opinion and recommendations. Lyn is an excellent service advisor. Having worked with him for 5 years, I have confidence in his opinion and recommendations. More

Cater to the customer and prioritizes accordingly and what is of importance to keep the vehicle operating smoothly what is of importance to keep the vehicle operating smoothly More

Lyn has set a new standard of service for me. He scheduled my follow-up service appointment, arranged my loaner car, helped me retrieve important documents from my car while in the service bay, a He scheduled my follow-up service appointment, arranged my loaner car, helped me retrieve important documents from my car while in the service bay, and kept me updated at all times. I very much appreciate Lyn's commitment to outstanding customer service. More

We were welcomed and taken good care of. Alan was kind and very friendly. Locke was knowledgeable and kind. The process was fast and simple. We were offered snacks and beverages which was ni Alan was kind and very friendly. Locke was knowledgeable and kind. The process was fast and simple. We were offered snacks and beverages which was nice since we came straight from work. They stayed late to help with paperwork since I had to have a late appointment. I have been to many dealership and the service at Crest surpassed all others I have visited. More

Billy was great to work with, and Crest made my purchase easy and everyone was very helpful. easy and everyone was very helpful. More

You are the best in the business. The service is outstanding and always very helpful. Lyn Ford, has taken care of our SUV's and 850 for several years. We go with his recommendations The service is outstanding and always very helpful. Lyn Ford, has taken care of our SUV's and 850 for several years. We go with his recommendations to take care of our Auto's. The service department is really great as they take care of our older SUV which is 20 years old and continues to keep going. We want to thank everyone that works on our cars for what they do for us. My daughter will moving down in late June will be using Crest for her XC60 service. Crest is the best place to go. More

The communication was smooth and I really appreciate the detailing of the car. It was better than expectedly detailing of the car. It was better than expectedly More

My service was done quickly and with no surprises. I was provided with a loaner car for the duration. I was provided with a loaner car for the duration. More