Crest Volvo Cars

Crest Volvo Cars responded

Wow, thank you so much for the fantastic review! We take a lot of pride in being honest, clean, and offering a great selection at competitive prices. We're thrilled to hear we hit the mark for you.

Crest Volvo Cars responded

We're delighted to hear you love your new S60 and that Crest Volvo remains your dealership of choice! Congratulations on finding the perfect car! Thank you for recognizing both Greg Bryan and Jorge for their outstanding service. We understand buying a car can involve a lot of back-and-forth, and Greg's patience throughout your decision-making process is truly commendable. It sounds like he made the experience enjoyable and stress-free. Jorge's quick action on financing on a busy Saturday is another example of the exceptional service we strive to provide at Crest Volvo. We're lucky to have such a dedicated team! We appreciate your continued loyalty and look forward to serving you for many miles to come with your new S60. Please don't hesitate to reach out to Greg, Jorge, or any of our team members if you have any questions or need anything in the future. Welcome back to the Crest Volvo family!

Crest Volvo Cars responded

That's amazing to hear! We love building relationships with our customers, and it sounds like your experience went beyond just a purchase. While there may have been some hurdles to overcome, we're so happy you enjoyed every minute of it and feel like you've made new friends in the process. That truly makes our day! We hope you're thrilled with your new ride, and remember, our friendly team is always here to help if you have any questions down the road. Thanks again for choosing us!

Crest Volvo Cars responded

Sujean804, First off I am so sorry that Crest Volvo Cars completely dropped the ball in communication on your transaction. Please that it was just an assumption from my salesperson and we indeed did not send your personal info to anyone. Thank you for taking the time to call me back today and work through this miscommunication from my staff. That doesn't mean that we are not in the wrong and I apologize again. I am going to use your feedback and our great conversation to implement a new policy so my staff does not "assume" what went on or was sent. Enjoy your Volvo and we look forward to continue to be your dealer for service. As we discussed, please save my personal cell info and call me with anything you need concerning your Volvo. Have an amazing weekend!. Jason Pickering Cell 214-620-5788 Managing Partner Crest Volvo Cars

Crest Volvo Cars responded

Thank you for the incredible review! We're thrilled to hear that your experience was so positive. It means a lot to us that Andrew, Braeden, and Max were able to make the car buying process smooth and stress-free. We appreciate you mentioning the clear pricing, informative test drive, and efficient financing process. These are all areas we strive to excel in, and your feedback lets us know we're on the right track. Thank you for choosing Crest Volvo Cars! We look forward to seeing you down the road for your future automotive needs.

Crest Volvo Cars responded

Thank you for the fantastic review! We're thrilled to hear that your car buying experience with us was smooth, professional, and friendly. It means a lot to us that both associates you interacted with made a positive impression. We strive to create a welcoming and informative environment throughout the entire buying process. We're also glad to hear the vehicle lived up to its online description! Transparency and accurate information are important to us. Thank you for recommending us! We look forward to helping others find their perfect car just like you did.

Crest Volvo Cars responded

Thank you for the fantastic review! We take pride in our service advisors and strive to provide clear communication throughout the entire service process. We're thrilled to hear that your experience reflected this commitment. Thanks again for choosing Crest Volvo Cars!

Crest Volvo Cars responded

Wow, what a fantastic review! Thank you for taking the time to share your experience. We take a lot of pride in providing consistently stellar customer service, and it means the world to us that you recognize the efforts of our wonderful team. We strive to create a state-of-the-art environment that feels like an oasis, and we're thrilled you feel that way. Our expert personnel are dedicated to delivering effortless high-end care for every Volvo owner, and your lingering positive impressions after each visit make all the difference. Thank you for choosing Crest Volvo Cars!

Crest Volvo Cars responded

We're thrilled to hear you had a great buying experience, Nikki! Thank you for mentioning Andrew – it means a lot to us. At Crest Volvo Cars, we strive to make the car buying process smooth and enjoyable, from start to finish, and it sounds like Andrew achieved that for you. We especially appreciate you mentioning his continued attentiveness even after your purchase. Providing exceptional customer service is a priority at Crest Volvo Cars, and Andrew exemplifies that commitment. We'll be sure to pass your kind words on to him! Thank you again for choosing Crest Volvo Cars! Please don't hesitate to reach out if you have any questions in the future.

Crest Volvo Cars responded

We truly appreciate your loyalty over the past 5 years! Thank you for recognizing our consistent customer service. At Crest Volvo Cars, we strive to provide exceptional care and attention to all our customers, and it means a lot to know we've been delivering on that promise for you visit after visit. Thank you again for choosing Crest Volvo Cars!