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Criswell Chevrolet

Gaithersburg, MD

4.8
2,231 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,231 reviews

June 02, 2025

Excellent customer service. The staff is always so attentive to all customers. I will continue to take my vehicle here as long as I own it. More

by Jd
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can't remember the person
Jun 02, 2025 -

Criswell Chevrolet responded

Thank you for sharing this positive feedback! It's wonderful to know you can count on our top notch team to provide an excellent service experience each time you visit us here at Criswell.

May 24, 2025

Skyler and Bobby made the sales process really easy and smooth. I really appreciate how efficient it was. Great people to work with and will definitely be back. More

by MM77
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Skyler Farr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Criswell Chevrolet responded

It's wonderful to know your overall experience at Criswell was a positive one! Thank you for taking the time to share this review with us!

May 22, 2025

Russel was great to deal with. We went back and forth for a couple of weeks. He was always helpful, never pushy. I finally made up my mind and set up pick up at the dealer. We More

by StLDave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Criswell Chevrolet responded

It's exciting to see we exceeded your expectations! We value the opportunity to work with you and are happy to see we were able to help you find the vehicle that best suits your needs. We appreciate this positive feedback and welcome you to reach out if we can help in any other way.

May 20, 2025

Brian kept me in the loop for several months while I was looking for a specific build. When that build came in, he contacted me right away. Brian was always low pressure and very friendly, and he made this More

by cknaus34
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Criswell Chevrolet responded

We appreciate the opportunity to work with you to find just the right vehicle. Thank you for sharing this great feedback and please keep us in mind for any future automotive needs.

May 16, 2025

The process was suowe fast and easy, Brian did a excellent job Thank you very much More

by carlosrivas1508
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Criswell Chevrolet responded

Thanks for sharing this positive review with us! Don't hesitate to reach out if we can be of further assistance.

May 14, 2025

Brian was very professional and helpful. He answered all my questions to satisfaction and I really appreciate that. More

by Bismark
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Criswell Chevrolet responded

Thanks so much for sharing this positive feedback! We are happy to see you were pleased with your purchase and welcome you to reach out with any additional questions.

May 14, 2025

Well I can say that I have bought a few cars from different dealerships and I had not been served by someone as kind as Bryan, he gets all the stars on this purchase, he was polite, understanding, pa More

by Hemberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Criswell Chevrolet responded

It's wonderful to know you enjoyed a standout purchasing process while working with our top notch staff! We value the opportunity to work with you and welcome you to reach out if we can be of further assistance.

May 13, 2025

We have purchased several vehicles from Anthony. He is extremely knowledgeable, incredibly straightforward, and easy to work with, and values ones time. 10 out of 10 would recommend!! More

by Justinbowman16
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Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Criswell Chevrolet responded

It's rewarding to know you can count on Anthony and the Criswell team to provide exceptional service each time you visit our dealership. We value your continued patronage and look forward to continuing this working relationship!

May 07, 2025

Lucas was attentive to my needs and had good communication skills. I would ask for Lucas again. More

by mell303540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
May 07, 2025 -

Criswell Chevrolet responded

We're happy to see you found our staff to be so supportive during your time here at Criswell. We value your business and look forward to working with you again.

May 06, 2025

Brian did a great job taking time reviewing the car and showing me all the features. Was the most productive test drive of all the dealerships I went to. Hence you earned my business back. More

by Nick Thoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Criswell Chevrolet responded

Thanks for choosing Criswell! We value your business and truly appreciate you taking the time to let us know how we are doing.

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