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Criswell Chevrolet
Gaithersburg, MD
2,236 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,236 reviews
June 22, 2025
The sale process was smooth and efficient. I really appreciate the great customer service. Definitely will be back! I really appreciate the great customer service. Definitely will be back! More
by MMahmood
Employees Worked With
June 11, 2025
brian was great! he helped me and my mom with everything we needed after my first car was totaled and i am very happy with my new car :) he helped me and my mom with everything we needed after my first car was totaled and i am very happy with my new car :) More
by mbordini15
Employees Worked With
June 08, 2025
Skyler helped me complete the deal on a new corvette. He was professional and communicated well. I had no issues with neogiatations and he made it painless for me. The delivery process to my door was gre He was professional and communicated well. I had no issues with neogiatations and he made it painless for me. The delivery process to my door was great. More
by Tmeraj
Employees Worked With
June 08, 2025
This is the second car I bought from Skyler. I also worked with Jason the Sales Manager. So easy to work with them, I will be back for my next vehicle purchase. I also worked with Jason the Sales Manager. So easy to work with them, I will be back for my next vehicle purchase. More
by CBA
June 08, 2025
Superbly responsive knowledgeable phenomenal staff. Skyler is extremely impressive, mature beyond his years and is blessed with a wonderful temperament. Assan is a very analytical, precise thinker an Skyler is extremely impressive, mature beyond his years and is blessed with a wonderful temperament. Assan is a very analytical, precise thinker and a joy to work with. More
by stovetop277
June 03, 2025
Generally good. Fairly prompt. Cars are done when estimated. Last time though I had to wait 20 minutes to be checked in due to short staffing. I don’t like the ex Fairly prompt. Cars are done when estimated. Last time though I had to wait 20 minutes to be checked in due to short staffing. I don’t like the extra 3 minutes it takes to photograph the car More
by davemagill321
Employees Worked With
Dryar?
June 02, 2025
Excellent customer service. The staff is always so attentive to all customers. I will continue to take my vehicle here as long as I own it. The staff is always so attentive to all customers. I will continue to take my vehicle here as long as I own it. More
by Jd
Employees Worked With
Can't remember the person
May 24, 2025
Skyler and Bobby made the sales process really easy and smooth. I really appreciate how efficient it was. Great people to work with and will definitely be back. smooth. I really appreciate how efficient it was. Great people to work with and will definitely be back. More
by MM77
Employees Worked With
May 22, 2025
Russel was great to deal with. We went back and forth for a couple of weeks. He was always helpful, never pushy. I finally made up my mind and set up pick up at the dealer. We We went back and forth for a couple of weeks. He was always helpful, never pushy. I finally made up my mind and set up pick up at the dealer. We flew in from St Louis to pick up the car. The dealership guys were great, car was immaculate. Russell showed us the features of the car and we were on our way. It was a great overall experience. More
by StLDave
Employees Worked With
May 20, 2025
Brian kept me in the loop for several months while I was looking for a specific build. When that build came in, he contacted me right away. Brian was always low pressure and very friendly, and he made this looking for a specific build. When that build came in, he contacted me right away. Brian was always low pressure and very friendly, and he made this the easiest and nicest experience I’ve ever had buying a car. More
by cknaus34
Employees Worked With
