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Criswell Chevrolet

Gaithersburg, MD

4.8
2,221 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,221 reviews

January 01, 2019

Top Salesman in The five state area! I have bought 5 vehicles since 2013, and my daughter has bought 2! Why? Because of Russell Carter! The best and most outstanding salesman of the 5 sta More

by Frank Shaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Criswell Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience and we are pleased that your interaction with Russell reflected this commitment!

December 31, 2018

Best car buying experience I have ever had! Russell Carter was very helpful and knew the Bolt EV that I purchased very well. He was patient while I road tested several cars. At no time did I fee More

by Sparky1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Criswell Chevrolet responded

Thank you for taking the time to provide us with this outstanding review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 31, 2018

easy to deal with - no nonsense Appreciate that the advertisement about the car was accurate. Love the car. purchased the car. From test Drive to out the door lees than 2 hours. More

by Blackctsv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Criswell Chevrolet responded

Congratulations on your new car! We're pleased that you found our team to be helpful and efficient!

December 31, 2018

Great This my very frist car I have bought. My family has bought 10 cars from Chip at this dealer always a great deal and honest to my family. Now I see why More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Jan 03, 2019 -

Criswell Chevrolet responded

Congratulations on your first car! We appreciate your family's long standing relationship with Criswell and are pleased that you took the time to highlight the excellent work of Chip!

December 31, 2018

Looking forward to my next car! Excellent and efficient service - I went for a quick test drive with Mr. Bozga and I was very impressed. He is very good at helping you find the right More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Jan 03, 2019 -

Criswell Chevrolet responded

Linda, we're so pleased to hear that your trip to Criswell went well! We look forward to answering any other questions and we are ready to assist you when you are ready to purchase that new car!

December 31, 2018

Very pleasant buying experience Russ provided me a very smooth and pleasant sales experience. I had visited another dealership and had some unanswered questions about the car, and Ru More

by Markd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Jan 03, 2019 -

Criswell Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Criswell Chevrolet of Gaithersburg and we hope to see you again.

December 31, 2018

Purchased a Chevy Bolt from Russell Carter Russell was a pleasure to work with. He was straight forward and very knowledgeable about electric vehicles. I told him what I was looking for and wha More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Criswell Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions about your awesome new Bolt, don't hesitate to reach out to any of our team members. We're always happy to help!

December 31, 2018

Second new car from Criswell My Husband and I just bought our second car from Russell Carter at Criswell Chevrolet. We are Beyond pleased with the service and experience that we r More

by cosmo0713@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Criswell Chevrolet responded

Congratulations on your new car! It's great to hear that Russell provided you with the highest level of service that brought you back to Criswell again. We value your business and look forward to working with you again for all of your future sales and service needs.

December 31, 2018

5+ Stars If there was an option for more than 5 stars, I would choose it for our most recent buying experience. We have been loyal customers of Criswell for ov More

by JMGlazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Criswell Chevrolet responded

Thank you for your continued relationship with Criswell and for your willingness to recommend Criswell to friends and family! We are thrilled that you are able to report that our team consistently provides you with outstanding service that keeps you coming back!

December 31, 2018

All in all it was an excellent experience! My experience at Criswell was great due in part to the salesman Russell Carter. He was a no hassle kinda guy and gave me a great deal on my new truck. More

by Bjhudson1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Criswell Chevrolet responded

Outstanding! Thank you again for choosing Criswell Chevrolet of Gaithersburg and we hope to see you again.

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