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Criswell Chevrolet

Gaithersburg, MD

4.8
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,224 reviews

November 19, 2018

Another great buying experience I buy all of my cars through Criswell because Russell Carter takes the time to understand my needs and puts me in the right car for a great price. I More

by Pete F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

2019 Grand Sport Russel took very good care of us in the purchase and delivery of the new car. He also went out of his way to pick us up at the airport and help find a More

by Danno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Criswell Chevrolet responded

Thank you Dan and Tanita! We are so thankful that you chose Criswell for your automotive needs. We're pleased that you were able to report that Russel went above and beyond to make sure you would be able to drive home in your new car!

November 10, 2018

Amazing experience. Great truck!!! I’m extremely happy with my entire experience. When it comes time to get another vehicle, I will definitely come back. Thx for making the car buying e More

by Azcards09!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Nov 13, 2018 -

Criswell Chevrolet responded

Aw, thank you! We're so pleased that our team was able to help make your car purchasing experience an enjoyable one! We sincerely value your business and look forward to your next visit!

November 09, 2018

Salesman I spoke with Anthony when I called the dealership , he was very informative on all my question about the car that I was looking to purchase. I wouldn' More

by Mark04
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2018 -

Criswell Chevrolet responded

Thank you for taking the time to post this review! We're so pleased that Anthony helped you to have a recommendation worthy purchasing experience.

November 06, 2018

Excellent Customer Experience! Chip was great to work with. Cars.com notified me about about a new listing for this 2017 Chevy Volt and in less than forty-eight hours I owned the ca More

by ckbashore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Bozga
Nov 08, 2018 -

Criswell Chevrolet responded

Congratulations on your new Volt! We're so happy that you took the time to let us know that Chip really helped you to make the purchase possible.

November 05, 2018

Completed a purchase of a leased vehicle I worked with Anthony Vattuone to complete the purchase of my 2015 Chevrolet Spark which comes off lease on November 9. Anthony was extra helpful and More

by Spark Driver
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Criswell Chevrolet responded

Wonderful! Thanks for taking the time to provide us with this review and highlight of Anthony's hard work.

November 04, 2018

Personable & Helpful Anthony helped me find a new car after I had been in an accident - I think it's always a little intimidating to go into a dealership because you don't More

by Margarita P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Criswell Chevrolet responded

Margarita, we're so sorry to hear about your accident but are pleased that Anthony was patient, responsive, and friendly while you were looking for a replacement. Thanks for choosing Criswell and please don't hesitate to reach out to any of our team members if you have any further questions.

October 31, 2018

Best 650 mile trip I ever made! I had been following Mike Furman on his web page and the Corvette Blogger and just knew he was the one I wanted to buy my Corvette from. As a dentist More

by HappyGrandSportguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Furman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz
Nov 02, 2018 -

Criswell Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Criswell Chevrolet of Gaithersburg and we hope to see you again when you are ready for your next car!

October 30, 2018

Used Car Purchase The dealership had exactly what was advertised and Abe was a corvette expert and you could tell a true lover of cars. Extremely fast service and not More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe El-Ghoul
Nov 02, 2018 -

Criswell Chevrolet responded

Wonderful! Congratulations on your new car. We're pleased that you took the time to let us know that our team was able to help you have an efficient and pleasurable purchasing experience.

October 29, 2018

Very Disappointed in Service, terrible Customer Service I made an appointment for 8am on Friday to have an Oil Change. Tire Rotation, wheel alignment and to diagnose a leaking tire. I dropped my car off at More

by Newman13502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Smith, Melodie Woods
Nov 13, 2018 -

Criswell Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We apologize that your visit took longer than originally anticipated and hope that in the future, you will allow us another opportunity to better serve you.

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