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Criswell Chevrolet

Gaithersburg, MD

4.8
2,235 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,235 reviews

March 27, 2017

Excellent customer service.. even for a non Chevy customer It is a rare find to come to a dealer and have a zero pressure, pleasant experience from start to finish. The team at Criswell from top to bottom clea More

by TRD pro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Hildebrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Boone, Gene Hoffman
March 27, 2017

Criswell is the best!! Criswell is one of the best experiences that I have ever experienced! The sales department is spot on and the service department is attentive to my ne More

by tfaust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynn Smith: She deserves 5 stars!, Abe El-Ghoul
March 25, 2017

Car buying Made Great Again!! Criswell is Making car buying Great Again! Thank you so much to Russell Carter, Jason Witte, Mike Cohen, Sam Hicks, David Coggin and the entire team More

by katiesdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Hicks, David Coggin
March 25, 2017

Happy Customer. Great Truck Professional, pleasant, knowledgeable staff on the floor and the business office. I look forward to working with Peter and Don in the future for me an More

by Z71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Eaton, Don Boone
March 23, 2017

Above and beyond I wanted to leave a separate review for Greg because it was thanks to his ingenuity I was able to great such a great lease deal. After I got my initia More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Ryall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2017

Amazing car buying expierence Everyone we spoke to was incredibly polite and professional. Sales manager Russle Carter provided us with extensive information about the sale and gav More

by Justajoker2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Ruppert
March 15, 2017

Excellent dealership and professional personnel. My salesman (Troy Yates) was very patient working with me. I test drove a few different vehicles and even inquired about the SS. This process went on More

by Robert J Stein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Yates
March 10, 2017

Absolutely the best buying experience, ever! First let me simply state that, I have brought a lot of vehicles throughout my life time, This buying experience however was absolutely the best exper More

by RAchoeJr
Recommend Dealer
Yes
Employees Worked With
Abe El-Ghoul
March 08, 2017

Great customer service Had my car in for a standard oil change, in sorry of draining, they stripiped the threads on the drain plug. Criswell completely replaced the oil pan More

by Erin Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Guzman
March 06, 2017

Great management and good exp with sales man Great management and good exp with sales man. You will get respect from them.They are still very responsible for any problems. Great dealer i have eve More

by Karthik Gottipati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C.J. Uzzo
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