
Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent customer service.. even for a non Chevy customer It is a rare find to come to a dealer and have a zero pressure, pleasant experience from start to finish. The team at Criswell from top to bottom clea It is a rare find to come to a dealer and have a zero pressure, pleasant experience from start to finish. The team at Criswell from top to bottom clearly understands customer service and the value of happy client. Well done .. will certainly direct any business I can their way! More
Criswell is the best!! Criswell is one of the best experiences that I have ever experienced! The sales department is spot on and the service department is attentive to my ne Criswell is one of the best experiences that I have ever experienced! The sales department is spot on and the service department is attentive to my needs! Dina Bartolomeo and Lynn Smith were extremely professional regarding service and made sure that my 2017 Stingray was up to date in terms of service. They follow the excellent sales experience of Abe El-Ghoul. I have had many cars over the years but I would have to say that Criswell is far superior to the rest. I am looking forward to using Criswell in the future for all of my needs. I would recommend this organization to everyone. If I could give it 10 stars, I would do so. Go Criswell, you rock!!! More
Car buying Made Great Again!! Criswell is Making car buying Great Again! Thank you so much to Russell Carter, Jason Witte, Mike Cohen, Sam Hicks, David Coggin and the entire team Criswell is Making car buying Great Again! Thank you so much to Russell Carter, Jason Witte, Mike Cohen, Sam Hicks, David Coggin and the entire team at Criswell Chevrolet. I didn't think I could lease a new Cruze as inexpensively as I did but the team made it happen. Now I don't have to worry about my daughter driving to school and breaking down. She gets to drive Brand new reliable Chevy Cruze LT with Bluetooth and a warranty! Russell and Mike worked hard to make the dream come true! I wont buy or lease a car anywhere else. This was a YUGE DEAL for my daughter. If Trump saw the art of this deal, he would approve! More
Happy Customer. Great Truck Professional, pleasant, knowledgeable staff on the floor and the business office. I look forward to working with Peter and Don in the future for me an Professional, pleasant, knowledgeable staff on the floor and the business office. I look forward to working with Peter and Don in the future for me and my family More
Above and beyond I wanted to leave a separate review for Greg because it was thanks to his ingenuity I was able to great such a great lease deal. After I got my initia I wanted to leave a separate review for Greg because it was thanks to his ingenuity I was able to great such a great lease deal. After I got my initial qoute from the salesman, which was already an amazing deal on a Chevy Cruze LT, I was later told by the sales manager Russell Carter that "our finance guy Greg was able to get you an even better deal" which really surprised me because I was already getting such a great price, and did so much research on this specific lease, that I could not figure out how it was even possible. I thought that they made some sort of mistake in calculating my manufacturer incentives and rebates, why would they just give me a better price when I was already happy with my monthly payment? When I sat down with Greg to sign the lease, he told me he found a way to lower my interest rate slightly more by calling the bank and utilizing an insurance policy that would allow me to lower the interest rate, and it didn't cost me anything, but actually saved me $9 dollars per month on a monthly payment that was previously $104, that's almost 10 percent. Greg and Russell didn't have to do it, I was already happy with my payment, but what this tells me is that the guys at this dealership actually lookout for your interests, if they can give you a a better deal they will without you even asking. I still can't believe it happened, this experience really changed my preconceptions about car dealerships. More
Amazing car buying expierence Everyone we spoke to was incredibly polite and professional. Sales manager Russle Carter provided us with extensive information about the sale and gav Everyone we spoke to was incredibly polite and professional. Sales manager Russle Carter provided us with extensive information about the sale and gave us a great deal. John our salesman gave us plenty of time to look at all our options and answered all our questions with patience More
Excellent dealership and professional personnel. My salesman (Troy Yates) was very patient working with me. I test drove a few different vehicles and even inquired about the SS. This process went on My salesman (Troy Yates) was very patient working with me. I test drove a few different vehicles and even inquired about the SS. This process went on for a few weeks until I made up my mind on my Malibu Premiere. The General Sales Manager (Jason Witte) was also extremely helpful in getting me a great deal. Greg the finance man took his time and explained everything to me. The entire process from start to finish was less than 3 hours in the dealership. Troy, Jason and Greg need to be commended on their professionalism, expertise and going to extra mile. They are excellent examples of great customer service professionals and are an asset to Criswell Chevrolet! I strongly recommend Criswell Chevrolet to anyone who is in the market for a new or certified used Chevrolet! More
Absolutely the best buying experience, ever! First let me simply state that, I have brought a lot of vehicles throughout my life time, This buying experience however was absolutely the best exper First let me simply state that, I have brought a lot of vehicles throughout my life time, This buying experience however was absolutely the best experience yet. From the time I contacted Criswell Chevrolet via an email inquiry, throughout the purchase. The experience began when this salesman, Abe El-Ghoul introduce himself as my salesman. From the very beginning he presented himself as very professional, polite and most of all, attentive to what I, the customer, was actually saying to him. He made me feel very comfortable almost immediately which made it extremely easy to communicate with him. After reassuring me that I made absolutely the right choice in contacting Criswell Chevrolet, he then assured me that he would do everything that he could to make sure that I was 100% satisfied with every facet of the buying experience. After a very descriptive discussion and search of Criswell Chevrolets Corvette inventory concerning what I, the customer, wanted in my 2017 C7 Grand Sport Corvette, I concluded that I absolutely had the right salesman. As well as being very professional, Abe is definitely an expert when it comes to the Corvette. His overall knowledge (i.e., technical amenities, performance superiorities and most of all value) of the C7 generation Corvette was simply "very impressive." He is very confident in his abilities, I believe in part because he really believes in this product (C7), in the abilities of the Finance Manager, and the commitment of the dealership to stand behind its pledge to the customer and their dedication to being one of General Motors top sales performers. Everything about Abe exemplified a team player. Undenounced to him, he did all of the "little things" that most customers really care about and pay attention to, and I personally appreciated every minute of him being my salesman. I simply can't say or thank him enough for everything. Criswell Chevrolet very fortunate to have such a young talent that exemplifies the epitome of Criswell Chevrolet. It was truly a pleasure working with this young professional. I will never forget it. Absolutely a great job! Thank you so very much! Very respectfully, Mr. Robert C. Achoe Jr. More
Great customer service Had my car in for a standard oil change, in sorry of draining, they stripiped the threads on the drain plug. Criswell completely replaced the oil pan Had my car in for a standard oil change, in sorry of draining, they stripiped the threads on the drain plug. Criswell completely replaced the oil pan under warranty and provided me a courtesy vehicle for the duration of the repair. Very happy with the service provided by Joe and Dina. More
Great management and good exp with sales man Great management and good exp with sales man. You will get respect from them.They are still very responsible for any problems. Great dealer i have eve Great management and good exp with sales man. You will get respect from them.They are still very responsible for any problems. Great dealer i have ever seen. More