Criswell Chevrolet

Great Service breeds loyal customer Dina and the team always takes great care of my camaro and very often in a timely fashion. Dina jz very professional yet personable and makes you feel Dina and the team always takes great care of my camaro and very often in a timely fashion. Dina jz very professional yet personable and makes you feel as if you could come to her for any of your vehicle needs. The way things should be! Always a pleasure. Keep up the great work. More

Good Buying Experience at Criswell Chevrolet Our salesman, Barry Lucey, was very responsive to my request for a proposal for our Jeep Grand Cherokee Limited prior to our test drive. He answered Our salesman, Barry Lucey, was very responsive to my request for a proposal for our Jeep Grand Cherokee Limited prior to our test drive. He answered all the questions that we had and made us feel very comfortable in our purchase decision. I would recommend dealing with Barry in the future. Greg, the Business Manager who completed the forms for purchase had me in and out in a reasonable amount of time and was very cordial. The purchase experience could not have been better. More

Criswell Chevrolet and Emma Cook are the best I have a 2008 Saturn VUE which I have serviced by Criswell Chevrolet since I moved to Maryland in 2012. I had originally bought a third party warranty I have a 2008 Saturn VUE which I have serviced by Criswell Chevrolet since I moved to Maryland in 2012. I had originally bought a third party warranty that was from my original Saturn dealer in Colorado Springs, CO. The warranty company is horrible, and Emma is outstanding with doing the calls and talking to them for me. Emma takes the time to explain what is wrong with my car, and then works with me to be able to prioritize repairs and maintenance to make it convenient and affordable to me. I can't say enough good things about Emma and Criswell Chevrolet. More

JJ is been a great help with my repair We were traveling brought our car in cause it was overheating, it was late and no appointment but JJ help us like a family and even help with room. Ne We were traveling brought our car in cause it was overheating, it was late and no appointment but JJ help us like a family and even help with room. Next day car was done and fixed and we were on our way. Haven't given us a problem since and thank you JJ. More

Excellent in every way. Criswell people worked with us in a courteous and professional manner and thoroughly explained both the technology of the vehicle and the purchase pro Criswell people worked with us in a courteous and professional manner and thoroughly explained both the technology of the vehicle and the purchase process. Because of work conflicts we could not sign and pick up the car during the day, so Mike and Steve invested their evening private time until 9:30 pm to work to our availability. Communication via email and phone was excellent ! More

Outstanding experience Abe made the buying experience the best and easiest process I have had. He is very knowledgeable and works very hard. I chose to deal with him even th Abe made the buying experience the best and easiest process I have had. He is very knowledgeable and works very hard. I chose to deal with him even though his dealership was 60 miles away, rather than a dealership that was 1 mile away. Thanks More

Transparent and professional They were great. First of all, transparency all the way through on pricing. Also patience--no one was too pushy, they accommodated my timetable. Joey They were great. First of all, transparency all the way through on pricing. Also patience--no one was too pushy, they accommodated my timetable. Joey was great in responding to my questions and then walking me through all the car's features once I got it. Ryan explained all the financial wrinkles very clearly and professionally. Getting a new car is a big deal in a person's life, right? You don't do it that often. The was I was treated said: We realize this is a big deal for you, and we're going to make it a positive experience. More

Finally got warranty service! Woo!! I had been having issues with a squeaky fan that magically stopped every time I tried to bring my car in to get it checked out. Emma Cook tried so har I had been having issues with a squeaky fan that magically stopped every time I tried to bring my car in to get it checked out. Emma Cook tried so hard to work with me, being wonderfully flexible to get my car in when it was misbehaving. When my factory warranty was about to expire, Criswell Chevy said they'd honor the repair if I could ever get it diagnosed! Well today I took Ken the mechanic on a drive and, even though he couldn't hear the squeak, he managed to diagnose the problem from a combination of my descriptions and a video I'd taken of the sound. After that the repair was quick and painless! Emma was caring and friendly, remembering me each time I came in. After almost a years worth of elusive squeaky fan, Emma and Ken got the problem solved. I will definitely come back for that kind of customer (and vehicle) service. More

Awesome experience Our experience was enjoyable and easy. We were so pleased with everything. I would recommend Criswell to anyone looking for a place to car shop. S Our experience was enjoyable and easy. We were so pleased with everything. I would recommend Criswell to anyone looking for a place to car shop. Sincerely, Jessica A. More

Pre-owned purchase from afar I purchased a pre-owned vehicle from Criswell and feel compelled to relate a very positive experience. Richard Beckett was up front and honest throug I purchased a pre-owned vehicle from Criswell and feel compelled to relate a very positive experience. Richard Beckett was up front and honest throughout the process. I was in town for just a few days and he really helped with all the necessary arrangements. Richard kept me updated throughout the process. They fully disclosed some issues that had come up with the car and made sure that everything had been addressed prior to purchase. They truly went the extra-mile to make sure I was completely satisfied. Highly recommend Richard and the folks at Criswell. More