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Criswell Chevrolet
Gaithersburg, MD
2,235 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,235 reviews
July 13, 2016
CHIP BOZGA this is my 3rd car from chip in 3 years.. always a stand up person,went above and beyond each time i bought a car from him,very honest and concerned w this is my 3rd car from chip in 3 years.. always a stand up person,went above and beyond each time i bought a car from him,very honest and concerned with every aspect of the deal to make sure i was happy..and made sure the vehicle was exactly what i wanted..I WOULD NOT DEAL WITH ANYONE ELSE AND WOULD FOLLOW CHIP WHERE EVER HE GOES,,, More
by ANDREW M DAGENHART
Employees Worked With
Chip Bozga, Chip Bozga
July 10, 2016
Outstanding Service Mazen reflected outstanding values through great service, patience, and finding us the most suitable used car. Don was equally helpful in finding us t Mazen reflected outstanding values through great service, patience, and finding us the most suitable used car. Don was equally helpful in finding us the exceptional financing. The car has been running flawlessly for 3 months. More
by Nader
Employees Worked With
Don Boone, Mazen Muhtaseb
June 19, 2016
Outstanding Customer Service/Experience I really had a great experience during my visit at Criswell Chevy in Gaithersburg, MD. The staff (Russell, Troy and Jackie) were extremely helpful and I really had a great experience during my visit at Criswell Chevy in Gaithersburg, MD. The staff (Russell, Troy and Jackie) were extremely helpful and knowledgeable about their vehicle product lines, service warranties, and vehicle care products. Customer service was "outstanding". This really made my purchase experience a smooth transition from beginning to end. Thanks again to the Criswell Team! Semper Fi! Stevie Moore More
by camaross16
June 17, 2016
Vehicle Purchase The individuals at Criswell Chevrolet were very professional, knowledgeable and provided a no haggling price immediately. The total time from test dr The individuals at Criswell Chevrolet were very professional, knowledgeable and provided a no haggling price immediately. The total time from test driving to purchasing our vehicle was less then three hours, that's fantastic. I will definitely buy my next vehicle through this dealership. More
by Ester
June 17, 2016
Intregrity Auto sales porfessionals have an unfair reputation when it comes to integrity. Russell is an an honest, straightforward pro who will not waste your t Auto sales porfessionals have an unfair reputation when it comes to integrity. Russell is an an honest, straightforward pro who will not waste your time and will listen to you. He helped me with my first lease. His associates are equally impressive. The entire store and service area is immaculate, and the collection of awards encased in glass is remarkable. Very happy I found Russell and Crissell in my search for a new ride More
by RickinVa
June 09, 2016
New car purchase Pretty much a painless buying process! Highly recommend this dealership. Bought this car from out of state, and everyone I dealt with was top notch! Pretty much a painless buying process! Highly recommend this dealership. Bought this car from out of state, and everyone I dealt with was top notch! Russell was awesome to work with! More
by Carbuyer
Employees Worked With
June 09, 2016
Car recall performed First and foremost Lynn is amazing, sweet and so patient! I felt taken care of. Dave is great! He was knowledgeable, professional, kind, provided exce First and foremost Lynn is amazing, sweet and so patient! I felt taken care of. Dave is great! He was knowledgeable, professional, kind, provided excellent customer service but more importantly, he was funny. Everyone there was cool, professional and EVERYONE knew what they were talking about. Which is rare in the work place. Awesome place, awesome service! More
by Jalisababyyyy16
Employees Worked With
Dave
June 08, 2016
Satisfied and happy customer This dealership was exceptional, and our sales consultant, Mazen Muhtaseb, was excellent. He provided the best car buying experience we've had. Don Bo This dealership was exceptional, and our sales consultant, Mazen Muhtaseb, was excellent. He provided the best car buying experience we've had. Don Boone was also quite awesome. Though we came quite a long way to buy oir new vehicle, we would come here again. Great job! More
by Belinda D
Employees Worked With
Don Boone, Mazen Muhtaseb
May 31, 2016
Great Experience End-to-End What a great experience from Mike @ Criswell. Mike knows how customers want to interact with and buy vehicles. Initial dialogue was all web & email What a great experience from Mike @ Criswell. Mike knows how customers want to interact with and buy vehicles. Initial dialogue was all web & email based...which for me was needed based on my work schedule and location (the entire deal was long distance). Mike is super knowledgeable and generous with his time. More
by mdolce
May 26, 2016
Great guy to work with on your next car It was a an awesome experience working with Scott on our Spark EV. Already considering to work with him on our next minivan purchase. Hope everythin It was a an awesome experience working with Scott on our Spark EV. Already considering to work with him on our next minivan purchase. Hope everything works well on this deal as well. I would highly recommend you to talk to Scott before you see your car. All the best with your next dream car. More
by Go Green
Employees Worked With
