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Criswell Chevrolet
Gaithersburg, MD
2,235 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,235 reviews
July 05, 2024
Great experience, great service and overall easiest vehicle purchase I’ve ever had. Highly recommend. vehicle purchase I’ve ever had. Highly recommend. More
by Wheelerweld23
Employees Worked With
June 30, 2024
Purchased a new C8 from Criswell and Scott made the process completely seamless. Highly recommend Scott and this dealership as a whole. More than impressed with the deal they were able to give me. Trav process completely seamless. Highly recommend Scott and this dealership as a whole. More than impressed with the deal they were able to give me. Traveled 7 hours to make this purchase and it was more than worth the trip. More
by Ohio
Employees Worked With
June 28, 2024
I highly recommend visiting Criswell Chevrolet and working with Mario Adams. He was extremely informative and efficient throughout the entire process. I went in for a specific vehicle, and he respecte working with Mario Adams. He was extremely informative and efficient throughout the entire process. I went in for a specific vehicle, and he respected my choice without pushing other options on me. Mario was personable and made the entire experience effortless. Additionally, Mario went through every detail of the car and even answered some additional questions my boyfriend had. Everyone I interacted with at the dealership was respectful and didn’t try to pressure me into anything, which significantly eased my mind. If you’re in the market for a car, I strongly encourage you to choose Mario Adams as your sales advisor. More
by Sydneigh
Employees Worked With
June 24, 2024
iiii don’t know about Mr Mario? This educated individual made me wanna buy the whole dealership with all the professionalism and knowledge! He made my new C8 purchase very easy and This educated individual made me wanna buy the whole dealership with all the professionalism and knowledge! He made my new C8 purchase very easy and convenient and smooth! He also provided my Gas after hours to make sure I made it home in my New Balla Blockin😏😎 Ty Mario. You the best💪 More
by Dereklimon6608
Employees Worked With
June 23, 2024
Peter Eaton made the purchasing process fast and easy. Criswell had multiple Tahoes to choose from and the one we wanted was clean and ready to go when we arrived. In and out flawless experience. Criswell had multiple Tahoes to choose from and the one we wanted was clean and ready to go when we arrived. In and out flawless experience. More
by Kyle
Employees Worked With
Peter Eaton
June 22, 2024
They were very friendly and courteous I'm brandon norwood was very helpful With my purchase was very helpful With my purchase More
by Greenedraco
June 18, 2024
Peter Eaton made our car buying experience very easy and straightforward. He went out of his way to ensure our family would be 100% happy and comfortable with our new vehicle. We can't thank you enough for straightforward. He went out of his way to ensure our family would be 100% happy and comfortable with our new vehicle. We can't thank you enough for making our experience a good one! More
by RJ
Employees Worked With
Peter Eaton
June 17, 2024
MATTHEW Tate was amazing. He helped me navigate my insurance after hitting a deer. He was very knowledgeable and patient with me, explaining the process and the possible addit He helped me navigate my insurance after hitting a deer. He was very knowledgeable and patient with me, explaining the process and the possible additional costs and managed to get everything together in less than 2 weeks I had my truck back. Matt worked with my insurance and the dealership and the parts and got my truck back as good as now. Thank you so much Matt. More
by Farid Israel
Employees Worked With
Matthew Tate
June 13, 2024
The dealership was clean organized and everyone was very professional. Russell Carter is quite possibly the best sales person I have ever worked with. We began our journey speaking on the phone and via emai professional. Russell Carter is quite possibly the best sales person I have ever worked with. We began our journey speaking on the phone and via emails, as I live in Colorado. His ability to listen/respond/execute and his attention detail is unsurpassed! He made every step of the process painless and enjoyable from my arrival clear through to my departure 3 days later. Russell is Rock Star!!! More
by zz
Employees Worked With
June 13, 2024
Word of mouth traveled when meeting Peter Eaton. He made this experience an absolute breeze! Peter is very professional. We will definitely be back there for the next car! Not pushy, nor was it all He made this experience an absolute breeze! Peter is very professional. We will definitely be back there for the next car! Not pushy, nor was it all overwhelming as buying a vehicle usually is. He worked hard to get the exact truck my husband wanted off a truck in transit to another dealership. Talk about top notch service! Can't wait to send more people his way! More
by Smanny
Employees Worked With
Peter Eaton
