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Criswell Chevrolet
Gaithersburg, MD
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,224 reviews
April 19, 2012
Mr. Greaney was a superb salesman and very patient with me when I was 5 months pregnant and had no idea what I wanted or needed. He found me the perfect car for my family and had it ready extremely fast. me when I was 5 months pregnant and had no idea what I wanted or needed. He found me the perfect car for my family and had it ready extremely fast. I would recommend anyone to him. I've never had a better car buying experience. More
by aslc323
April 19, 2012
Best experience on can have when buying a corvette. I have recommended Criswell to seven friends that also bought corvettes. Best selection anywhere in the area. have recommended Criswell to seven friends that also bought corvettes. Best selection anywhere in the area. More
by msh1862
Employees Worked With
April 19, 2012
People are very knowledgeable and friendly. They make buying a car a pleasure. Thats why I visit so often. I consider the people at Criswell my friends! Thank You, Sincerely, Tom Brittain buying a car a pleasure. Thats why I visit so often. I consider the people at Criswell my friends! Thank You, Sincerely, Tom Brittain More
by hackertommy
April 18, 2012
I have purchased 2 new vehicles from Criswell in the last 3 months and have had great experiences. I had a minor issue with one of the vehicles 5 days after purchasing and received great service to get the 3 months and have had great experiences. I had a minor issue with one of the vehicles 5 days after purchasing and received great service to get the issue taken care of. Not all dealers would provide this level of service! More
by jjohnson888
April 18, 2012
I had a 9:30 appointment and did not have to wait when I pulled into the dealership. Car was taken immediately and I waited in Criswell's remodeled customer lounge. Was informed after a short wait, that t pulled into the dealership. Car was taken immediately and I waited in Criswell's remodeled customer lounge. Was informed after a short wait, that the car would be ready in half an hour. Within that half hour I was escorted to the Cashier's Office to pay the bill. That's to GM Card rewards, my bill was minimal. Love that program. More
by BarbaraCulleen
Employees Worked With
Nick Chapman
April 18, 2012
Dan was extremely knowledgeable about the vehicle I was interested in and its features. He was extremely very and I felt very comfortable working with him. Overall, I drove off extremely happy and have a interested in and its features. He was extremely very and I felt very comfortable working with him. Overall, I drove off extremely happy and have already referred a friend to him. I would definitely recommend Dan in the future, and he will be my first phone call when I need a new car! More
by slestrange
April 17, 2012
Even before I went to Criswell Chevrolet, Richard answered most of my questions about the car I was purchasing. When I finally came in to buy, he was very friendly, helpful, fair, and pretty entertai answered most of my questions about the car I was purchasing. When I finally came in to buy, he was very friendly, helpful, fair, and pretty entertaining. For my first car buying experience, it wasn't as nerve wrecking as most people say it is. More
by mscott2009
Employees Worked With
April 16, 2012
My husband and I enjoy doing business with R. Beckett so much, we have bought our last 3 vehicles from him (new and used). He is just pleasant, friendly, prompt, professional, honest, and most importantly much, we have bought our last 3 vehicles from him (new and used). He is just pleasant, friendly, prompt, professional, honest, and most importantly in this industry,not pushy!! We recommend him to anyone, including our family and friends, because he gets his work done and well! More
by Edwards Fam
Employees Worked With
April 16, 2012
Noah was awesome. I was so slow in deciding and he was so patient. I have recommended him to everyone I know that is looking to buy a car. He was excellent at helping me pick the right car. I love my car! It patient. I have recommended him to everyone I know that is looking to buy a car. He was excellent at helping me pick the right car. I love my car! It rocks! It's the perfect car for me. Thank you, Noah. More
by Adelita
