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Criswell Chevrolet

Gaithersburg, MD

Overview
Employees
Reviews
Vehicles
4.7
2,063 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,063 reviews

January 28, 2024

Great team, Gene was very helpful and patient in my car buying experience I couldn’t ask for better service! More

by kylak17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
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Jan 29, 2024 -

Criswell Chevrolet responded

It's exciting to see you had such a great buying experience at Criswell! We appreciate the opportunity to work with you and welcome you to reach out if we can be of further assistance.

Helpful
January 27, 2024

Criswell is an outstanding car dealership. I have been using the service department for decades as my company cars have all been Tahoes. Criswell has always been competent, fair, and professio More

by nrhochberger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
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Jan 29, 2024 -

Criswell Chevrolet responded

We strive to provide 100% satisfaction, and it's rewarding to know you can count on the Criswell team to meet your sales and service needs on a variety of vehicles. We value your business and look forward to continuing this working relationship.

Helpful
January 26, 2024

Gene was great! He helped me purchase a Used Chevy volt and he walked me through the features. I had done research on my own and knew I wanted the vehicle and gene m More

by Gray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
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Jan 29, 2024 -

Criswell Chevrolet responded

Thanks for sharing this positive feedback! We're happy to see you were pleased with your overall purchasing process and hope to work with you again.

Helpful
January 26, 2024

We had a great experience purchasing our daughter’s very first car! Gene was very attentive and took great care of us! Our daughter is in love with her car!! Highly recommend Criswell! More

by jzimmerman723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
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Jan 26, 2024 -

Criswell Chevrolet responded

Thanks so much for including us in this exciting purchase! We're thrilled to hear your daughter is pleased with her vehicle and welcome you to reach out if you have any other questions.

Helpful
January 26, 2024

Very helpful,smooth transaction. I will recommend to my friends. 100% thank you very much More

by wtgjerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Report | Print
Jan 26, 2024 -

Criswell Chevrolet responded

It's great to see we earned your business and your recommendations! We value the opportunity to work with you and hope to be of service to you in the future.

Helpful
January 26, 2024

This is the 4th vehicle we purchased from Criswell. We are always satisfied with the customer service we receive. Gene Hoffman is attentive, Friendly, Honest and cares about our best interest. For as l More

by ivan.gotay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Knox Masiyakurima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Hoffman
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Jan 26, 2024 -

Criswell Chevrolet responded

It's wonderful to know you can depend on our team to provide exceptional customer service each time you visit. We are here to help and look forward to working with you again.

Helpful 1
January 26, 2024

Gene was great as always. He is my "go to guy" at Criswell .Will definitely buy from him again More

by Exprabs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Report | Print
Jan 29, 2024 -

Criswell Chevrolet responded

It's wonderful to know you can rely on Gene to provide a standout vehicle buying event each time you make a purchase at Criswell. We look forward to the next opportunity to work with you!

Helpful
January 26, 2024

We purchased 2 trucks from Gene at Crisswell. He was very professional, and we received great service. I would recommend Gene and Crisswell to anyone. More

by troywilt7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
Report | Print
Jan 26, 2024 -

Criswell Chevrolet responded

Thanks so much for taking the time to share this positive review! We are happy to see you enjoyed an all-around outstanding purchasing process at Criswell and welcome you to reach out if we can help in any other way.

Helpful
January 26, 2024

I am very appreciative of the service and support I received from Gene. From first contact to the final signature, I received top notch service. I have been telling everyone who asks about the truck More

by Matt Tracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
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Jan 26, 2024 -

Criswell Chevrolet responded

Our friendly and professional staff sets us apart when it comes to providing a standout vehicle buying event. We appreciate your positive feedback and truly value your recommendations.

Helpful
January 24, 2024

I received an outstanding service from Mario He went above and beyond to help me from the beginning to the end. He is irreplaceable and very reliable for this company. Very professional very patient. More

by Bruk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Jan 25, 2024 -

Criswell Chevrolet responded

We're thrilled to see you had a stellar car buying experience at Criswell! We appreciate this positive feedback and welcome you to reach out if we can be of further assistance.

Helpful
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