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Criswell Chevrolet
Gaithersburg, MD
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,224 reviews
March 21, 2021
Russell did a great job to make everything hassle-free. He also was very knowledgeable in guiding us, as this was our first truck purchase! I hope to work with him again when we need another vehicle, and He also was very knowledgeable in guiding us, as this was our first truck purchase! I hope to work with him again when we need another vehicle, and highly recommend him More
by Raj S
Employees Worked With
March 21, 2021
Made buying a vehicle an enjoyable experience. stress free Very caring and willing to go the extra mile to get you the vehicle you want. free Very caring and willing to go the extra mile to get you the vehicle you want. More
by Sydjackson78
Employees Worked With
March 21, 2021
Awesome service, no bs. Completed deal quickly and delivered truck and paperwork to us. We would highly recommend using Russell is interested in purchasing a new truck delivered truck and paperwork to us. We would highly recommend using Russell is interested in purchasing a new truck More
by J1399jones
Employees Worked With
March 20, 2021
Wonderful experience.This was truly a quick and easy Wonderful experience. This was truly a quick and easy transition to my new truck. The trade in process was easy and fair priced. I want to thank Ma Wonderful experience. This was truly a quick and easy transition to my new truck. The trade in process was easy and fair priced. I want to thank Mario Adems for everything he did to make this process as simple as it was. I was in and out of the dealership in about 35mins. Mario handled all my requests and showed exemplary standards towards my neediness. I am a returning customer for a reason! Thank again Mario... Very Grateful, David Anderson More
by David
March 18, 2021
Everyone was very courteous and helpful. I will certainly be dealing with them in the future. Need to get a new truck. The salesmen was very knowledgeable about the vehicle. be dealing with them in the future. Need to get a new truck. The salesmen was very knowledgeable about the vehicle. More
by craighiltbrand
Employees Worked With
Gene Hoffman
March 16, 2021
I had a good experience shopping in store. Very helpful and informative. Knew a lot about the car I was interested in. Made buying my first car easy. and informative. Knew a lot about the car I was interested in. Made buying my first car easy. More
by Swilli20
Employees Worked With
March 16, 2021
After your done searching the rest, My suggest is come and deal with the Best. Not only have my last 9 cars purchased since 1991, have all been bought from Criswell Chevrolet and Dodge in Gaithersburg, t and deal with the Best. Not only have my last 9 cars purchased since 1991, have all been bought from Criswell Chevrolet and Dodge in Gaithersburg, they have all been from the same Salesman Pete Eaton. You will find no other sales person, as friendly, knowledgeable, and trustful as Pete. I truly send all my friends and co-worker's his way, and they agree, and thank me later. In these days and times, in is nice to have a person who will go the extra mile and provide you with 110% Customer Service. Because how rare this is, that is why I will continue to only purchase from Criswell Chevrolet and Dodge in the future. Brian Botsford More
by bbotsford64
March 08, 2021
Anthony was fantastic! He was professional, courteous, and welcoming to me and my family. We couldn't have asked for a better car buying experience. I will definitely recommend Anthony to family and frien and welcoming to me and my family. We couldn't have asked for a better car buying experience. I will definitely recommend Anthony to family and friends that are looking to buy a Chevy! More
by Amp2815
March 06, 2021
They were kind she thorough. They helped me purchase my car with minimal effort and hoops to jump through. I am very pleased with their service. They also fixed all issues with the car needing to be fixed car with minimal effort and hoops to jump through. I am very pleased with their service. They also fixed all issues with the car needing to be fixed very quickly. More
by jphantom1212
Employees Worked With
Gene Hoffman
