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Criswell Chevrolet

Gaithersburg, MD

4.8
2,230 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,230 reviews

January 31, 2021

Jose has been great. He is very professional, knowledgeable and has answered all my questions. Very smooth car buying process. I feel I can turn to Jose whenever needed to get the job done. More

by David_reitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
Feb 02, 2021 -

Criswell Chevrolet responded

Thank you for taking the time to highlight the excellent work of Jose and the Criswell team! Enjoy your new car but don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

January 26, 2021

The best sales associate I’ve ever worked with! He even delivered my new truck to my house. And brought all the paperwork for my wife to sign. Would definitely do business with him again! A+ More

by Golden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Criswell Chevrolet responded

Thank you for taking this opportunity to let us know that Mario earned an A+ for his professionalism, knowledge, efficiency, and helpfulness. If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

Fantastic experience with this dealership. Nick Campuzano did a great job at giving me the best deal right off the bat, no going back and forth. It was well worth my six hour drive and would recommend anyone More

by Jasonweiss47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Criswell Chevrolet responded

Excellent! It's great to hear that you had such an outstanding experience with our team that made your long drive worth it. Thank you for choosing Criswell!

January 24, 2021

Amazing car buying experience all around! Friendly and professional. I knew I was getting a great and honest deal. I highly recommend Criswell and Kathryn if you're looking for your next vehicle! I love m More

by Jaime E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Jan 25, 2021 -

Criswell Chevrolet responded

Hi Jaime! Thanks for taking the time to share your experience with us. We are ecstatic to see that our team was able to earn 5 stars.

January 24, 2021

Russell was awesome to work with! He was upfront and honest. He was friendly and straightforward and made the process seamless from beginning to end More

by Dith99219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Criswell Chevrolet responded

Thank you for taking the time to share this incredible review for Russell with us! Enjoy your new vehicle and please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

January 24, 2021

My sales consultant was Mario Adams him and the finance mgr did a great job. Very smooth process with no stress involved! I was very pleased!! More

by s4mullin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Criswell Chevrolet responded

We are ecstatic to hear that you had a stress free purchasing experience with our team! Thank you for taking the time to reach out with this review.

January 24, 2021

This was my 3rd truck purchased from Criswell sales and service have kept me coming back. Personel are experienced and know how to take care of the customer. Price, selection, service and that personal th More

by larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Bitter
Jan 25, 2021 -

Criswell Chevrolet responded

Awe, thank you so much for recommending our team to others! We appreciate your continued relationship with Criswell and look forward to assisting you with all of your future automotive needs.

January 23, 2021

I just purchased a truck from Richard Beckett at Criswell Chevrolet. Rich was professional, honest, and straight forward. He gave me an honest price with no nonsense. He worked very hard for me, as the vehic More

by rjrdomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 25, 2021 -

Criswell Chevrolet responded

We are so pleased to read that you had an excellent experience from start to finish. Thank you again for choosing Criswell for your automotive needs.

January 20, 2021

Had excellent experience with the purchase of my 2019 Yukon XL Denali. Kerry was very professional and knowledgeable and very easy to deal with. I will recommend family and friends in the future for sure More

by Willie McLane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Criswell Chevrolet responded

Congratulations on your purchase! We are very pleased to hear that you had a recommendation worthy experience!

January 18, 2021

First of all I am 60 yrs old and have many cars. I have First of all I am 60 yrs old and have many cars. I have bought cars all over the U.S. but I have never dealt with a salesperson with more solid co More

by fatboyowner
Recommend Dealer
Yes
Employees Worked With
Nick Campuzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Criswell Chevrolet responded

Excellent! We are very pleased that Nick was able to exceed your expectations for what the car buying experience should be!

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