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Criswell Chevrolet
Gaithersburg, MD
2,230 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,230 reviews
January 31, 2021
Jose has been great. He is very professional, knowledgeable and has answered all my questions. Very smooth car buying process. I feel I can turn to Jose whenever needed to get the job done. knowledgeable and has answered all my questions. Very smooth car buying process. I feel I can turn to Jose whenever needed to get the job done. More
by David_reitz
Employees Worked With
Jose Amaya Morales
January 26, 2021
The best sales associate I’ve ever worked with! He even delivered my new truck to my house. And brought all the paperwork for my wife to sign. Would definitely do business with him again! A+ delivered my new truck to my house. And brought all the paperwork for my wife to sign. Would definitely do business with him again! A+ More
by Golden
Employees Worked With
January 25, 2021
Fantastic experience with this dealership. Nick Campuzano did a great job at giving me the best deal right off the bat, no going back and forth. It was well worth my six hour drive and would recommend anyone did a great job at giving me the best deal right off the bat, no going back and forth. It was well worth my six hour drive and would recommend anyone to deal with him and this dealership. More
by Jasonweiss47
January 24, 2021
Amazing car buying experience all around! Friendly and professional. I knew I was getting a great and honest deal. I highly recommend Criswell and Kathryn if you're looking for your next vehicle! I love m professional. I knew I was getting a great and honest deal. I highly recommend Criswell and Kathryn if you're looking for your next vehicle! I love my new SUV! More
by Jaime E.
Employees Worked With
Kathryn Bitter
January 24, 2021
Russell was awesome to work with! He was upfront and honest. He was friendly and straightforward and made the process seamless from beginning to end honest. He was friendly and straightforward and made the process seamless from beginning to end More
by Dith99219
Employees Worked With
January 24, 2021
My sales consultant was Mario Adams him and the finance mgr did a great job. Very smooth process with no stress involved! I was very pleased!! mgr did a great job. Very smooth process with no stress involved! I was very pleased!! More
by s4mullin
Employees Worked With
January 24, 2021
This was my 3rd truck purchased from Criswell sales and service have kept me coming back. Personel are experienced and know how to take care of the customer. Price, selection, service and that personal th service have kept me coming back. Personel are experienced and know how to take care of the customer. Price, selection, service and that personal that make want to come back. Kathryn was very responsive before during and after the sale. I tell people all the time about how great you are treated. I started looking for a new truck and found this used (barely) deal. Very pleased. More
by larry
Employees Worked With
Kathryn Bitter
January 23, 2021
I just purchased a truck from Richard Beckett at Criswell Chevrolet. Rich was professional, honest, and straight forward. He gave me an honest price with no nonsense. He worked very hard for me, as the vehic Chevrolet. Rich was professional, honest, and straight forward. He gave me an honest price with no nonsense. He worked very hard for me, as the vehicle was at their sister dealership. I was also buying from out of state which added some complexity. From start to finish, Rich had the car ready for me in less than 24 hours. He was very accommodating. I would not hesitate to call him in the future. More
by rjrdomer
Employees Worked With
January 20, 2021
Had excellent experience with the purchase of my 2019 Yukon XL Denali. Kerry was very professional and knowledgeable and very easy to deal with. I will recommend family and friends in the future for sure Yukon XL Denali. Kerry was very professional and knowledgeable and very easy to deal with. I will recommend family and friends in the future for sure! More
by Willie McLane
Employees Worked With
January 18, 2021
First of all I am 60 yrs old and have many cars. I have First of all I am 60 yrs old and have many cars. I have bought cars all over the U.S. but I have never dealt with a salesperson with more solid co First of all I am 60 yrs old and have many cars. I have bought cars all over the U.S. but I have never dealt with a salesperson with more solid core values, than Nick. He went up and above to get me everything I needed for my Hotwheels Camaro. Communication was great, paperwork at the Dealer was quick and easy. He went up and beyond getting memorabilia from the previous owner that is so important, for a collectors car, after the sale! I highly recommend you ask for Nick for your next purchase at Criswell Auto. More
by fatboyowner
Employees Worked With
