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Criswell Chevrolet
Gaithersburg, MD
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,224 reviews
January 24, 2021
My sales consultant was Mario Adams him and the finance mgr did a great job. Very smooth process with no stress involved! I was very pleased!! mgr did a great job. Very smooth process with no stress involved! I was very pleased!! More
by s4mullin
Employees Worked With
January 23, 2021
I just purchased a truck from Richard Beckett at Criswell Chevrolet. Rich was professional, honest, and straight forward. He gave me an honest price with no nonsense. He worked very hard for me, as the vehic Chevrolet. Rich was professional, honest, and straight forward. He gave me an honest price with no nonsense. He worked very hard for me, as the vehicle was at their sister dealership. I was also buying from out of state which added some complexity. From start to finish, Rich had the car ready for me in less than 24 hours. He was very accommodating. I would not hesitate to call him in the future. More
by rjrdomer
Employees Worked With
January 20, 2021
Had excellent experience with the purchase of my 2019 Yukon XL Denali. Kerry was very professional and knowledgeable and very easy to deal with. I will recommend family and friends in the future for sure Yukon XL Denali. Kerry was very professional and knowledgeable and very easy to deal with. I will recommend family and friends in the future for sure! More
by Willie McLane
Employees Worked With
January 18, 2021
First of all I am 60 yrs old and have many cars. I have First of all I am 60 yrs old and have many cars. I have bought cars all over the U.S. but I have never dealt with a salesperson with more solid co First of all I am 60 yrs old and have many cars. I have bought cars all over the U.S. but I have never dealt with a salesperson with more solid core values, than Nick. He went up and above to get me everything I needed for my Hotwheels Camaro. Communication was great, paperwork at the Dealer was quick and easy. He went up and beyond getting memorabilia from the previous owner that is so important, for a collectors car, after the sale! I highly recommend you ask for Nick for your next purchase at Criswell Auto. More
by fatboyowner
Employees Worked With
January 17, 2021
Mario was outstanding, he listened and worked with me until we found the perfect vehicle. He and everyone at Criswell are very professional. Nice Work until we found the perfect vehicle. He and everyone at Criswell are very professional. Nice Work More
by ajstanman
Employees Worked With
January 16, 2021
I give Criswell Chevrolet 5 out of 5 stars and let me tell you about this guy Richard Beckett. Whatta professional!! Not only did he respond quickly to my online inquiries to a 'hot deal,' he walked me t tell you about this guy Richard Beckett. Whatta professional!! Not only did he respond quickly to my online inquiries to a 'hot deal,' he walked me through the buying process as well as handled my trade in. I would buy a car from Richard Beckett and Criswell Chevrolet any day of the week. More
by 2020RAM2500
Employees Worked With
January 16, 2021
A family friend referred us to Criswell. After purchasing a car from Richard Beckett I can say he and everyone at Criswell is very professional, knowledgeable and easy to work with. I would recommend anyone a car from Richard Beckett I can say he and everyone at Criswell is very professional, knowledgeable and easy to work with. I would recommend anyone to purchase a car from them. More
by motocrosscr4
Employees Worked With
January 15, 2021
Mario is an outstanding sales person that cares about the customer, he took the time to walk me through the vehicle an the features. Thanks. customer, he took the time to walk me through the vehicle an the features. Thanks. More
by AlexanderAR
Employees Worked With
January 11, 2021
Clean environment ,presentation on cars outside well done and with no snow important for a customer to walk around and see product explanation on cars also well done Jose knew he's product. done and with no snow important for a customer to walk around and see product explanation on cars also well done Jose knew he's product. More
by 1nathalye
Employees Worked With
Jose Amaya Morales
