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Criswell Chevrolet

Gaithersburg, MD

4.8
2,220 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,220 reviews

June 13, 2020

I have been buying cars since I was 17 and I'm currently 76. I dislike the whole process to its core, however, this was the best experience I've ever encountered. I drove from Charlottesville, Virginia to p More

by robert.key
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Boone
Jun 16, 2020 -

Criswell Chevrolet responded

We are so happy to hear that our team could exceed your expectations for what the car buying experience should be! Thank you for choosing Criswell!

June 10, 2020

Thank you! We told Jose what car we want. He listened to what we were looking for and helped us choose the right car for our family. He is responsive and very pr More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
June 09, 2020

They were very helpful and understanding from the being of the sale and are still very helpful after the sale just great all around service More

by donnamitchell716
Recommend Dealer
Yes
Employees Worked With
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Krantz, Frank Wilson
Jun 10, 2020 -

Criswell Chevrolet responded

Wonderful! We are very happy to hear that our team helped you to have such an awesome purchasing experience!

June 09, 2020

Really happy with our experience My wife is pregnant and we have been shopping for a car -- we knew exactly what we wanted and around what we wanted to pay -- but due to Covid-19 we d More

by Jonathan Ned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Criswell Chevrolet responded

Jonathan, thank you for taking the time to share your story with us. We are very pleased to hear that Mario was able to exceed your expectations for what a car buying experience is like. Please don't hesitate to reach out if there is anything further we can assist you with. Best of luck to you and your wife on the newest addition!

June 08, 2020

Buying experience with Jose was very pleasant. No tactics to pressure you into purchasing a vehicle, just plain, old-school marketing. It was obvious that his customers came first. More

by Conrad
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
Jun 09, 2020 -

Criswell Chevrolet responded

We are so happy to hear that you had such a wonderful purchasing experience with Jose! Thank you for taking the time to reach out with this feedback.

June 08, 2020

I was in the market for a Toyota 4 runner. So I called Mario Adams, I bought a car from him before and he provide the best customer service you can get. I was truly impressed with him before so I called h More

by amanuel1223
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was great a very nice and easy car buying experience., Frank Wilson
Jun 09, 2020 -

Criswell Chevrolet responded

Wonderful! We are so happy to hear that Mario was able to help you find exactly what you were looking for! We value your continued relationship with Criswell and hope to see you again soon!

June 06, 2020

Very professional and friendly at the same time. Answered all of my questions with patience, all while making sure I was taken care of with my purchase. Highly recommend this salesman and dealership! More

by samanthamg26
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Bozga
Jun 08, 2020 -

Criswell Chevrolet responded

Thank you for your willingness to recommend our team to others! We are thrilled to hear that you had such a great experience.

June 04, 2020

My experience with Mario was great. He had extensive knowledge about the suburban I purchased and explained how everything on the car worked as well as gave me the history of the used vehicle. He helpe More

by Suburban Dad
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Criswell Chevrolet responded

Thank you for taking the time to share your story with us! We are ecstatic to hear that you had such a great experience with Mario! Enjoy your new vehicle and don't hesitate to reach out to any of our team members if there is anything further we can assist you with.

June 02, 2020

Easy Purchase I was able to easily take a used car for a test drive. Richard helped answer all my questions about the car and helped me through the purchasing proce More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Criswell Chevrolet responded

Thanks Peter! We really appreciate this wonderful review for Richard and the Criswell team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2020

Fantastic experience working with Mario Adams When you go shopping for a car often times you feel a bit of dread walking into the dealership, because more often than not, the salesperson is going More

by V&G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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