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Crown Buick GMC
Metairie, LA
2,793 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,793 reviews
November 08, 2024
Very informative, friendly and professional. Sandy Cox was super knowledgeable and was available on phone and text for all of our questions. Sandy Cox was super knowledgeable and was available on phone and text for all of our questions. More
by IDTWN
Verified Customer
November 08, 2024
Car is still there. Unsuccessful at repairing air bag system. Awaiting decision from GM. Communication from shop declining. Unsuccessful at repairing air bag system. Awaiting decision from GM. Communication from shop declining. More
by YTTAPM
November 07, 2024
The process of bringing in my vehicle was easy and my venicle was completed earlier than expected which was a pleasant surprise. Thank you for the great service! venicle was completed earlier than expected which was a pleasant surprise. Thank you for the great service! More
by jason@lodrigues.com
Employees Worked With
November 07, 2024
Kaitlin is a great communicator and my car was serviced efficiently. She planned ahead by ordering all of the parts needed before scheduling the service. Thanks! efficiently. She planned ahead by ordering all of the parts needed before scheduling the service. Thanks! More
by ashkturner
Employees Worked With
November 07, 2024
Friendly personnel, easy to work with. Plenty of inventory. This is our 5th vehicle we have bought. Plenty of inventory. This is our 5th vehicle we have bought. More
by sky731
Employees Worked With
November 06, 2024
I have been going to Crown Buick for many years. All the salesmen and women are the best, they go above and beyond to satisfy your needs. I wouldn't buy a car or truck from anyone else!! All the salesmen and women are the best, they go above and beyond to satisfy your needs. I wouldn't buy a car or truck from anyone else!! More
by glschwartz75
Employees Worked With
November 06, 2024
My warranty service was handled very efficiently without delay. My service advisor was very helpful in scheduling an appointment to have the service done. delay. My service advisor was very helpful in scheduling an appointment to have the service done. More
by FREDDIEBAP1
Employees Worked With
November 06, 2024
I have always loved the service provided at Crown Buick GMC. I will continue to use them and recommend them to all of my family and friends. GMC. I will continue to use them and recommend them to all of my family and friends. More
by DARREN.P.CLOUATRE
Employees Worked With
November 06, 2024
I brought my car in on Monday 11/4 for scheduled service to change a tail light. I waited 2 hours only to find out they did not start on it because I mentioned some other issues. This was incredibly poor cu to change a tail light. I waited 2 hours only to find out they did not start on it because I mentioned some other issues. This was incredibly poor customer service and communication. In addition I found Kaitlin very aloof. I do not want her as a service advisor ever again. More
by LRLUPIN
Employees Worked With
November 06, 2024
We have purchased many cars over the years and have never received such a hassle free experience that we did with our sales person Joe Grego. Joe was very knowledgeable and helpful during the whole process. received such a hassle free experience that we did with our sales person Joe Grego. Joe was very knowledgeable and helpful during the whole process. I would recommend him to family & friends which is not easy to say, car salesmen are generally very pushy & only in for the sale. More
by ACLAVERIE
Employees Worked With
