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Crown Buick GMC - Service Center

Metairie, LA

4.6
699 Reviews

699 Reviews of Crown Buick GMC - Service Center

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January 25, 2024

Always gets the job done. I go out of my way to come to this dealership for work because of my trust factor. I highly recommend Crown for its professionalism. More

by JRMITCHELLHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Always very helpful - they do a great job and keep the customer informed. Love working with Ms. Kwanza and Kaitlin. More

by lparks0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

I had a great experience with the Service Department. Kaitlin was great to work with and delivered my vehicle when promised. More

by slege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
January 22, 2024

I brought my car in may 2023 battery had to be replaced at my expense was not happy about that!!!! More

by ROYB5421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Service is great, time was great Dwain and all the staff is great .Everything was performed well. More

by BULL_HAWG_03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

Service was done quickly and friendly staff. I was pleased and will go back to crown Buick ! More

by ginagabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Chen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Very efficient and professional. Appreciate the assistance with all my car needs. Appointment and updates More

by RTILLIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Service is always on time and efficient, the staff is very courtesy to the customer, I recommend Crown. More

by RHICKSTRANSPORTATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Bought a 2018 chevy Colorado from James Kenedy in the used car department. Had just a few minor issued to be addressed, and they were. James seems to be a really nice fellow and i would recommend anyone More

by djs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kenedy
January 19, 2024

Scheduled on-line 2wks in advance to have maintenance and service done. They could only preform 1/2 of what was requested on that visit. Said I should not schedule service on-line? I was told to schedule a More

by KEVIN@NASHAC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Crown Buick GMC responded

Hello, we apologize for the inconvenience you've experienced. Please reach out to us directly so we can address your concerns promptly and ensure that your vehicle receives the necessary service work. Jennas@crownbuickgmc.com Thank you. Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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