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DCH Academy Honda

Old Bridge, NJ

4.8
7,236 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,236 reviews

July 09, 2023

The car smelled bad, the air conditioning system was broken. The car rode very well. More

by lelee923alicia
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Javier Ayala
Jul 13, 2023 -

DCH Academy Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Ray Desimone, General Manager (732) 847-4391

July 09, 2023

Excellent service. Worked to find me a vehicle same day and went to pick it up. So I had same day More

by telly.eliopoulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Suryil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

DCH Academy Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, Ray Desimone, General Manager (732) 847-4391

July 09, 2023

Enrique my salesman was great very patient the whole process was great it did take a little bit longer to sign paper work they have to improve paper work process. Thank you More

by Asafer2023
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

DCH Academy Honda responded

Thank you so much for choosing DCH Academy Honda! Congrats on your new purchase, and let us know if Enrique or the team can be of any more assistance! Best Regards, Ray Desimone, General Manager (732) 847-4391

July 07, 2023

I really liked the attention you gave me thank you very much. What did not like the cleaning service the car was delivered to me very dirty More

by Jorge ocampo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Arvelo
Jul 10, 2023 -

DCH Academy Honda responded

Thank you for taking the time to write this review, Jorge! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at DCH Academy Honda are glad to have you as a customer. Best Regards, Ray Desimone, General Manager (732) 847-4391

July 06, 2023

Service was Fast, No messing around, stayed true to their word. Made it very easy. Thank you More

by cdpoli3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Suryil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Pallone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

DCH Academy Honda responded

Thank you so much for choosing DCH Academy Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Ray Desimone, General Manager (732) 847-4391

July 05, 2023

I generally have minor panic attacks when ever I have to go car shopping. Vitor completely changed that experience. He worked to understand what all of our wants and needs were and went over all of our opt More

by donnieunkel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vitor Ventura
Jul 06, 2023 -

DCH Academy Honda responded

Thank you for taking the time to write this review, Donnie! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at DCH Academy Honda are glad to have you as a customer. Best Regards, Ray Desimone, General Manager (732) 847-4391

July 04, 2023

The worst sales crew in the industry! Having worked in dealerships for over 30 years. More

by Cheech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Modzelewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Pallone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mazan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Hnath
Jul 07, 2023 -

DCH Academy Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Ray Desimone, General Manager (732) 847-4391

July 04, 2023

Patrick was patient with us . He help us select the right car that was around our budget. Never seen any sales person like him. Thank you Patrick for your efforts and dedication. More

by RoseD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mazan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Datush Pilishvili
Jul 04, 2023 -

DCH Academy Honda responded

Rose, Thanks for sharing your thoughts about your experience with DCH Academy Honda. Patrick and our team appreciate your business and hope to see you again soon! Best Regards, Ray Desimone, General Manager (732) 847-4391

July 03, 2023

Patrick provided great customer service throughout our entire time working together. He was knowledgeable about the car I wanted and was very helpful when making a final decision. Will definitely return t More

by BriannaRasile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Mazan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

DCH Academy Honda responded

Brianna, Thank you for taking the time to share your feedback with us. Patrick and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Ray Desimone, General Manager (732) 847-4391

July 01, 2023

Vitor was extremely helpful. He makes sure you understand he genuinely cares of making your experience as great as possible. I Highly recommend him, knowledgable and efficient. More

by David G
Recommend Dealer
Yes
Employees Worked With
Vitor Ventura
Jul 03, 2023 -

DCH Academy Honda responded

David, Thank you for your business and this review. We're happy to hear Vitor and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Ray Desimone, General Manager (732) 847-4391

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