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DCH Kay Honda

Eatontown, NJ

4.8
8,456 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 8,456 reviews

November 08, 2021

Every time we bring a vehicle to Service, Tiffany always go above and beyond for us. She makes every visit stress free and smooth. A pleasure to work with. More

by perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

DCH Kay Honda responded

Hi Perry, Our team is happy to know Tiffany always provides you with a stress-free and smooth service experience here at DCH Kay Honda and we would like to thank you for this kind feedback! Please don't hesitate to reach out to our team for any future needs, we are happy to help!

November 07, 2021

Response before buying the vehicle and after are not the same. Had to make multiple calls to ask for any clarification. More

by Mallesh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Arcila, Madison Kautz, Karen Giron
Nov 09, 2021 -

DCH Kay Honda responded

Hi Mallesh, I’m sorry to learn of the level of communication you received following your vehicle purchase and would like to apologize on behalf of our team. I can assure you your business is still of upmost importance to us and hope you will reach out to me directly if you have any continued questions or concerns. 908-812-7666 Ruben Arcila Assistant General Manager

Nov 10, 2021 -

Mallesh responded

Thank you dear Ruben for your response. Unfortunately except you and one of your inter sales team (Karin), the main sales team I dealt with hardly responded inspite leaving voice message after repeated calls. As I said before, irrespective of their financial status, color, race, every customer after buying a Car should leave your showroom with a smile. Though DCH says - “Delivering Custome Happiness” but I felt you need team who can show the same kind of human touch, patience and respect for customers, as you do. Thanks and regards.

November 07, 2021

Madison is a very competent salesperson,and polite This Madison is a very competent salesperson,and polite This was our fourth purchase from Dch Kay we were hoping for better negotiations on a new accor More

by Mschaffer704
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison Kautz
Nov 08, 2021 -

DCH Kay Honda responded

Hello, thank you for this kind review of our team member, Madison, here at DCH Kay Honda. Our team would like to thank you for your loyalty to our location over your past 4 vehicle purchases and wish you many new memories made in your new Honda Accord. Please don't hesitate to reach out should any future needs arise, we are happy to help!

November 06, 2021

outstanding superior service, terrific people, fair and considerate. I have dealt with 4 other Honda dealerships in person and none was as customer oriented as this dealership. They wanted to keep you a H More

by louissceusi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Little 5 star
Nov 08, 2021 -

DCH Kay Honda responded

Hi Louis, thank you for this kind review. We are pleased to know our team provided you with a fair and considerate car buying experience here at DCH Kay Honda. We hope you will consider reaching out to us in the future, as we are happy to help!

November 06, 2021

great service and people, they helped keep me a loyal Honda customer with my 3rd CRV, The other local Honda dealers did not care at all about customer loyalty and I was very close to buying another brand More

by louissceusi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Little 5 star
Nov 08, 2021 -

DCH Kay Honda responded

Hi Louis, thank you for this kind review. We are pleased to know our team provided you with a fair and considerate car buying experience here at DCH Kay Honda. We hope you will consider reaching out to us in the future, as we are happy to help!

November 06, 2021

Nick Biello was fantastic and highly recommended!! From arriving at Dch Honda I had a appointment for 11 o'clock, understanding that everyone was busy with other customers I stood around for approximately More

by Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Hughes, Nick Biello
Nov 08, 2021 -

DCH Kay Honda responded

Hello Jr, thank you for this recommendation of our team member, Nick Biello, here at DCH Kay Honda. We are sorry for the wait you experienced and would like to thank you for your understanding during this time. Our team hopes to have you back for any future service needs and would like to wish you safe travels on the road ahead!

November 05, 2021

My salesman Erik and everyone else that I dealt with at DCH Kay Honda made buying a vehicle very simple. They are very personable and care about their costumers and are not looking to take advantage of you More

by Gonzo187k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Morgenstern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Hughes
Nov 08, 2021 -

DCH Kay Honda responded

Hello Mike, congratulations on your new car! We are pleased to know our team helped make this a comfortable and personable experience and we look forward to having you back at DCH Kay Honda for any future needs. Until then, enjoy the road ahead!

November 05, 2021

Scott and Paul were wonderful! They truly made the best experience for me and my family, and I am so happy with my new car! Thank you guys! More

by alex.sondak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wendling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yendri Badilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

DCH Kay Honda responded

Hi Alex, congratulations on your new car! Our team is happy to have made this a great experience for you and your family. We look forward to having you back here at DCH Kay Honda for any future needs!

November 05, 2021

Quick attentive service I was in and out and kept Quick attentive service I was in and out and kept apprised every stepof the way More

by sadonini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fernandez
Nov 08, 2021 -

DCH Kay Honda responded

Hi Sadonini, thank you for sharing your experience with our team here at DCH Kay Honda. We are pleased to know you had a great experience and we hope to have you back for any future needs!

November 05, 2021

Straight to the point ,Courteous, accommodating and friendly..Quicker than most dealerships.Explaining the details of the car as well as financing. More

by A1j1rca
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Furslew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramy Ghaly, Gary Basile
Nov 05, 2021 -

A1j1rca responded

Thank you

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