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DCH Kay Honda

Eatontown, NJ

4.8
10,536 Reviews
Buy or lease a Honda at a New Jersey Honda dealership with a huge selection of vehicles and a proven history of delivering customer happiness. At DCH Kay Honda, we do more than sell and service cars—we take care of our customers The DCH Way. Our Honda dealership in New Jersey has built a business geared towards your complete satisfaction and peace of mind. Whether you’re shopping for a new, certified or used vehicles, looking for Honda parts and accessories, or bringing your vehicle in for routine maintenance, you always receive the highest level of customer service and personal attention here…simply because you deserve it.
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200 State Route 36

Eatontown, NJ

07724

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Showing 10,536 reviews

April 20, 2024

Terrible experience, service told me I had a dead battery on a brand new vehicle that suddenly wasn’t dead anymore More

by ERIC.F.COTTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Budner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

DCH Kay Honda responded

Eric, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Ken Kallok Service Director

April 20, 2024

Tiffany was very good. I had questions about my services and she explained them to me. Also, I don’t remember her name but the woman that I paid for my car services was More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Marcia, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

April 19, 2024

DCH Honda really cares about their customers. Their service department is exceptional. I trust my vehicles service to a great team More

by Bernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Raymond
Apr 22, 2024 -

DCH Kay Honda responded

Bernie, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Ken Kallok Service Director

April 19, 2024

We mainly dealt with Connor Smith, who was fantastic. Overall satisfied with the entire experience. More

by TAISHA4886
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Smith, Johnny Obeirne
Apr 22, 2024 -

DCH Kay Honda responded

Taisha, Thank you for your very kind review. Connor and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Michael Lyttle General Sales Manager

April 19, 2024

Hit and miss depending on who you get. Also it seems I have to leave the car all the time waiting for a tech?? More

by NICKMARIINELLO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

DCH Kay Honda responded

Nick, We appreciate your business. We'd like to know more about your visit and where you feel we can improve. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ken Kallok Service Director

April 19, 2024

The service is excellent. Mr. Justine explained each service I requested. He gave me a ride (uber) also new for me. More

by Sqr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Raymond
Apr 21, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

April 19, 2024

my first time buying a car without being at the dealership went great! The communication with everyone involved was immaculate. Have definitely recommend to friends and family and I love my car! More

by M.A.PERRY423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calaise Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

DCH Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Lyttle General Sales Manager

April 19, 2024

Tiffany was great and quick and assisted me with a ride share to get to work and pick me up from work. She assisted me with a smile the whole entire time More

by JDEJESUS3077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

DCH Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tiffany and our team, and we look forward to working with you again. Ken Kallok Service Director

April 19, 2024

I have been a customer for around 14 years or so . Everyone goes above and beyond. I'm very trusting of everyone there and appreciate that's why zi continue to be a customer and tell others More

by Scottotobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

April 19, 2024

On time smooth check in kept me up to date by text from the mechanic More

by MlCKC232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mick, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

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