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DCH Paramus Honda - Service Center

Paramus, NJ

4.8
189 Reviews

189 Reviews of DCH Paramus Honda - Service Center

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October 09, 2020

To be honest I have no idea how this dealership is supposedly top three in the tri-state area. I’ll tell you how, ripping people off giving people high prices when they could be helping you save money More

by Martinez81289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CJ Slitas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cj slitas
Oct 12, 2020 -

DCH Paramus Honda responded

Thank you for taking the time to provide your feedback. On behalf of the dealership, we do apologize that your experience with us did not meet our five-star standard. We'd like the opportunity to speak with you. Please call us at (201) 426-4676.

September 22, 2020

Outstanding dealer. Staff on every level goes beyond “normal” to keep you aware if there is an issue other than what you brought your auto in for. Service intake, salesperson, managers always answer que More

by Nannyjoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenssy Diaz
Sep 22, 2020 -

DCH Paramus Honda responded

Thank you for the excellent five-star review! We're happy to hear you had such a pleasant experience at our dealership!

September 19, 2020

Second time I leased a car with Alex (The Dude). I went back to him because I am a senior and he showed all the patience in the world. He knew his customer. When I went back with two members of my family More

by deenussen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sutera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pyongno Park
Sep 21, 2020 -

DCH Paramus Honda responded

Thank you for taking the time to provide such great feedback! It's a pleasure to know that Alex went above and beyond to provide you with excellent service.

September 08, 2020

Frank Russo jr. is the very best I truly trust him with my car customer service is outstanding he took very great care of my car thanks Frank More

by Jfrierson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback regarding your recent experience with us! We're happy to hear you had such a great experience working with Frank!

March 21, 2020

Service was fast and exceptional as always. Enjoy bringing my in to DCH Paramus for Service. I would definitely recommended Honda to a friend. Thx More

by Soccer@24
Recommend Dealer
Yes
Employees Worked With
Dennis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

DCH Paramus Honda responded

Thank you for the positive feedback! We appreciate you taking the time to rate your experience with five-stars.

March 04, 2020

New Phone Connection Service to the CR-V Service staff, "Tarik" did a great job. He;s so kind, very fast and friendly. I love Honda and Paramus Honda Thank you so much. More

by Charles Lee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tarik
March 02, 2020

Profrtionals Special Natasha I am very satisfied from the service at Paramus Honda I have 2 car crv I recommended Natasha very kind ,professional and helpful and she is Emily More

by Dunia.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Nedd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr darwish
Mar 02, 2020 -

DCH Paramus Honda responded

Thank you for the wonderful feedback! We are happy to hear that your experience with us was five-star thanks to Natasha, Emily, and the rest of our team.

January 28, 2020

DCH Paramus Honda is a great place to find the car for your needs. I was very comfortable and very welcomed while I was there. However, they did an excellent job both Sales and Service departments. I woul More

by CrazyG
Recommend Dealer
Yes
Employees Worked With
Sunil Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik
Jan 28, 2020 -

DCH Paramus Honda responded

Thank you for the great feedback! We are happy to hear that you had a great experience with us thanks to our team.

January 12, 2020

Always on top on things and stays in touch to update you even if it's really his job long after he sold u yr new car More

by Avikei63
Recommend Dealer
Yes
Employees Worked With
Alex " The Dude" Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

DCH Paramus Honda responded

Thank you for the amazing feedback! We are happy to hear that you had a five-star experience at our dealership.

October 09, 2019

2019 Honda Sport 1.5T Features Demo My Salesman, Kamal Snaif recommended that I return to the dealership so that a technician could review the features of my car including Apple Play and More

by Prof. Spence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mix
Oct 10, 2019 -

DCH Paramus Honda responded

Thank you for the great review! We are glad to hear that you had such a wonderful experience while visiting us. We hope to see you again soon!

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