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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,752 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,753 reviews

February 02, 2024

Very quick service. Good communication through text. Price was what I anticipated - free through my Toyota Cares plan. More

by Mfetzer
Recommend Dealer
Yes
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Feb 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 02, 2024

I had all supports I needed and very good customer service made my car purchase process smoothly moving forward until end More

by DESMOND.WANGZHI
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Goldberg
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Feb 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was very helpful during your recent purchase.

February 02, 2024

Professional, personable & helpful. Buying a new car is a scary expensive experience. Chris was a good listener and no pressure More

by MARIAN1456
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Heimink
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Feb 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Chris was so helpful and we hope to see you again!

February 02, 2024

Everyone is fantastic Kurt Dylan and Daryl made my experience and transaction as easy as possible More

by MROUGHLEY337
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Abell
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Feb 03, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Kurt Dylan and Daryl Abell provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 01, 2024

Friendly, efficient, trustworthy, and professional service from all involved. The most professional dealership I have ever dealt with. More

by JOSEPH.DIRUBBO
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Feb 01, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 01, 2024

Reliable service and good communication Clean service area and well informed with what we needed More

by BENNETTGOLDBERG
Recommend Dealer
Yes
Employees Worked With
Laura or Lauren
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Feb 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 01, 2024

Not good wish I never purchased my car there Terrible people in management and billing More

by BABSH3821
Recommend Dealer
No
Employees Worked With
This time service was good I just don't trust or like this dealership I think they are not good people and very shady
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Feb 01, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 01, 2024

Judy was amazing; the best advisor I have ever worked with. Loved the video from the technician More

by RICHBARTH
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Feb 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Judy as well.

January 31, 2024

Matt was helpful, knowledgeable and I was in and out. He priced out future services for me. More

by anthonygalella
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Matt was so helpful with your needs.

January 31, 2024

We had a 10:30 appointment for oil change and inspection. We waited over 2 hours. More

by AMAZON3394
Recommend Dealer
Yes
Employees Worked With
Tom
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Feb 01, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your comments and we'll be sure to share them with our management team.

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